Johna Brown
Jeffersonville,IN
Summary
I am looking for a challenging position offering the opportunity professional growth utilizing my education and skills. Enthusiastic in all work areas, honest, dependable, organized, and a motivated self-starter with excellent customer service experience. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certifed Pharmacy Technician
Westmoreland Pharmacy
05.2022 - 02.2024
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
Server
Pearl Street Tap House
Jeffersonville, IN
05.2022 - 12.2022
- Checked guests' identification before serving alcoholic beverages.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Debt Collector
UCB
Jeffersonville, IN
04.2021 - 10.2021
- Streamlined collection processes, optimizing efficiency through automation and prioritization of high-risk accounts.
- Generated and distributed monthly customer statements.
- Established relationships with customers to encourage payment of delinquent accounts.
- Achieved successful settlements by skillfully negotiating terms agreeable to both parties involved in disputes.
- Maintained detailed records of all collection activities, ensuring accuracy and timely reporting to management and clients.
Home Health Aide
Public partnership
New Albany, IN
10.2019 - 03.2020
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Trained new staff members on best practices for home health care.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Host
Red Robin
Clarksville, IN
06.2019 - 02.2020
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Packager
Knipper
Jeffersonville, IN
01.2018 - 10.2019
- Packages sample medications
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Shipment Processor
Gabes
Clarksville, IN
06.2018 - 06.2019
- Prepared incoming shipments to be marketed
- Supported quality control initiatives by conducting thorough inspections of outgoing shipments for damage or discrepancies.
- Collaborated with team members to resolve challenges and improve productivity.
Education
Associate of Applied Science - Health Care
Ivy Tech Community College of Indiana
Indianapolis, IN09.2025
Certification - Certified Pharmacy Technician
Ivy Tech Community College of Indiana
Indianapolis, IN04.2021
High School Diploma -
Connection Academy
Online 04.2018
Skills
- Typing skills (65wpm)
- Hard-working team player
- Customer service
- Organizational skills
- Excellent decision-making skills
- Great communication skills
- Computer proficient
- Multitasking ability
- Strong organizational skills
- Detail oriented
- BLS certification
- Attention to Detail
- Medical Insurance Claims Processing
- Healthcare regulations
Certification
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Certified
Timeline
Server
Pearl Street Tap House
05.2022 - 12.2022
Certifed Pharmacy Technician
Westmoreland Pharmacy
05.2022 - 02.2024
Debt Collector
UCB
04.2021 - 10.2021
Home Health Aide
Public partnership
10.2019 - 03.2020
Host
Red Robin
06.2019 - 02.2020
Shipment Processor
Gabes
06.2018 - 06.2019
Packager
Knipper
01.2018 - 10.2019
Associate of Applied Science - Health Care
Ivy Tech Community College of Indiana
Certification - Certified Pharmacy Technician
Ivy Tech Community College of Indiana
High School Diploma -
Connection Academy