Summary
Overview
Work History
Education
Skills
Timeline
Generic
John A Jackson

John A Jackson

Alpharetta,GA

Summary

Dynamic leader with a proven track record through diverse leadership roles, excelling in employee recruitment and strategic planning. Expert in fostering team development and enhancing customer service, I drive organizational growth through innovative marketing strategies and effective conflict resolution. Passionate about building strong relationships and achieving operational excellence.

Overview

35
35
years of professional experience

Work History

Owner / Operator

Christian Brothers Auto, Sandy Springs
Sandy Springs, GA
03.2022 - Current
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Ensured compliance with safety regulations throughout the facility.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Chief People Officer

Experience.com
Nashville, TN
09.2017 - 08.2021
  • Developed a comprehensive human resource platform for company growth from 18 employees to over 300 in 3 different countries.
  • Ensured compliance with federal, state, local labor laws pertaining to employee rights and obligations.
  • Provided guidance on employee relations issues such as conflict resolution, disciplinary actions and workplace grievances.
  • Collaborated with executive management on strategic plans for recruiting top talent in an effort to build a strong organizational foundation.
  • Designed strategies to promote organizational growth by identifying high potential employees and developing their skill sets.
  • Coordinated training programs for managers and staff to enhance productivity, customer service standards and overall business operations.
  • Conducted performance reviews, salary surveys and job evaluations to maintain competitive compensation levels.
  • Partnered with department heads to create effective staffing solutions that met operational needs while maintaining budgets constraints.
  • Managed recruitment efforts including posting open positions, conducting interviews, onboarding new hires and administering pre-employment assessments.
  • Coordinated employee benefits programs, including health insurance and retirement plans.
  • Developed employee orientation and training programs for new hires.
  • Handled employee discipline and termination to address policy infractions.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.

Senior Pastor

Multiple Churches
Fort Worth / Germantown / Dayton , TX / TN / OH
01.1990 - 10.2013
  • Lead large churches through organizational projects and events.
  • Prepared annual reports that tracked progress towards meeting established goals.
  • Provided spiritual guidance and counseling to church members.
  • Offered guidance during difficult times of transition or crisis situations.
  • Organized mission trips both domestically and abroad for church groups.
  • Provided leadership development opportunities for emerging leaders within the church.
  • Served as a liaison between the church board of directors and staff members.
  • Organized weekly worship services, sermons, and other special events.
  • Coordinated pastoral staff schedules, duties, and responsibilities.
  • Managed all aspects of ministry.

Education

Ph.D. - Pastoral Care & Counseling To Marriage And Family

Luther Rice Seminary
Atlanta, GA
05-1992

M.D. - Theology

Southwestern Seminary
Fort Worth, TX
01-1988

Master of Arts - Commununications

Union University
Jackson, TN
05-1986

Skills

  • Leadership development
  • Employee recruitment
  • Cost management
  • Customer service
  • Contract negotiation
  • Performance evaluation
  • Team building
  • Strategic planning
  • Conflict resolution
  • Negotiation
  • Operations oversight
  • Personnel management
  • Hiring
  • Business operations management
  • Vendor negotiation
  • Client relationship management
  • Courteous and polite demeanor
  • Verbal and written communication skills

Timeline

Owner / Operator

Christian Brothers Auto, Sandy Springs
03.2022 - Current

Chief People Officer

Experience.com
09.2017 - 08.2021

Senior Pastor

Multiple Churches
01.1990 - 10.2013

Ph.D. - Pastoral Care & Counseling To Marriage And Family

Luther Rice Seminary

M.D. - Theology

Southwestern Seminary

Master of Arts - Commununications

Union University

Similar Profiles

CREATE PROFILE
John A Jackson