Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Line Cook
Bucksnort Saloon
Mesick, Michigan
04.2025 - Current
Assisted in prep work such as washing vegetables or butchering meat when needed.
Monitored product freshness and rotation dates to maintain quality assurance standards.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Plated dishes according to restaurant presentation standards before delivering them to customers.
Ski Patroller
Caberfae Peaks Ski and Golf
Cadillac, MI
11.2005 - 03.2025
Provided emergency medical care to injured skiers on the slopes, including administering CPR when necessary.
Transported injured patrons from location of accidents to safety and medical transportation.
Maintained accurate records of all injuries sustained by skiers within a specific area of the resort.
Prepared incident reports after each patrol shift detailing all activities that occurred while on duty.
Assisted in setting up warning signs around dangerous areas or terrain parks.
Assisted in the evacuation of injured skiers from the mountain via toboggan.
Monitored weather conditions and prepared forecasts for management use.
Banquet Cook
Caberfae Peaks Ski and Golf
Cadillac, Michigan
05.2011 - 10.2023
Prepared food items according to recipes and menus, ensuring proper presentation, portioning and temperature.
Strictly followed recipe instructions when preparing sauces, soups and other specialty items.
Ensured compliance with health and safety regulations in the preparation of food items.
Worked with chef to complete dishes on schedule and in line with exacting presentation and taste standards.
Adhered to regulatory standards regarding safe and sanitary food prep.
Health and Safety Officer
Interlochen Arts Camp
Interlochen, Michigan
05.2009 - 08.2010
Collaborated with Health Services staff to ensure a safe and caring camp environment.
Delivered routine daily patient care for campers and staff.
Functioned as a staff member in the isolation clinic for H1N1 exposure cases.
Education
Associate of Applied Science - Public Services / Kinesiology
Lansing Community College
Lansing, MI
06-2011
Skills
Food preparation
Portion control
Recipe adherence
Quality assurance
Health regulations
Time management
Emergency medical care
Rescue operations
Weather monitoring
Effective communication
Crisis management
Incident reporting
Accomplishments
National Ski Patrol Blue Merit Star for efforts related to saving a life
National Ski Patrol Yellow Merit Star for efforts supporting saving a life
National Ski Patrol Senior Toboggan Skills
Certification
Outdoor Emergency Care Technician and Instructor
Basic Life Support CPR certification and Instructor
EMT-Basic
Firefighter I and II
References
References available upon request.
Timeline
Line Cook
Bucksnort Saloon
04.2025 - Current
Banquet Cook
Caberfae Peaks Ski and Golf
05.2011 - 10.2023
Health and Safety Officer
Interlochen Arts Camp
05.2009 - 08.2010
Ski Patroller
Caberfae Peaks Ski and Golf
11.2005 - 03.2025
Associate of Applied Science - Public Services / Kinesiology