John A. Washington III
Norfolk,VA
Summary
I am seeking an Entry Level or Skilled position with increasing responsibility in a high volume, high pressure atmosphere where I can utilize my skills in a professional manner. While I was employed with FSS,I became Ramp Lead in 7 months, Ramp Supervisor 3 months later. While employed with FSS,I was awarded Employee Of The Quarter in 2008. My military experience has helped with the rigorous time constraints and inclement weather conditions that have become prevalent during my employment with both DGS and FSS. As Supervisor for FSS, aircraft delay time and baggage mishandles were reduced significantly making the Norfolk station one of the best performing stations in the region. I am able to manage the needs of diverse aircraft under tight deadlines. I am a detail-oriented and systematic professional with a history of minimal errors and maximum speed in moving cargo, servicing facilities and reviewing aircraft exteriors. I am hardworking, dependable and dedicated to safety.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Safety Service Patroller
AECOM
Virginia Beach, VA
04.2024 - 10.2024
- Maintained patrol vehicle, ensuring proper fuel levels, oil changes, and cleanliness.
- Monitored assigned areas for any suspicious activity or persons and responded to emergency calls.
- Provided support to local law enforcement agencies in the form of traffic control and crowd control.
- Responded to major interstate vehicular accidents with fatalities or serious injuries.
- Responded promptly to calls for service, assessing situations and taking appropriate action.
Equipment Operator II
City Of Norfolk Stormwater Division
Norfolk, VA
10.2021 - 04.2024
- Troubleshot water drainage breakdowns and performed preventive maintenance on water catch basins,drain inlets and water drainage pipes that are underground.
- Performed minor pipe repair, installed and repaired underground pipes.
- Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
- Loaded and unloaded trucks with excavated material for transport to designated areas.
- Transported material from one location to another using dump trucks and other vehicles.
- Conducted pre-operation checklists on all assigned machines prior to use each day.
- Followed established procedures for safely operating machinery while adhering to company policies at all times.
- Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
Ramp Operations Supervisor
Delta Global Systems
Norfolk, VA
02.2015 - 10.2020
- Supervised ramp agents, including evaluating performance, setting schedules and coaching on work areas.
- Created load plans and performed calculations to prepare for assigned flights.
- Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
- Provided detailed training and mentoring for each new team member, including safety protocol workshops, to optimize performance and productivity of all crew members.
- Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
- Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
- Achieved optimal balance by loading cargo in accordance with accurate calculations of aircraft center of gravity and specific flight requirements.
- Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo.
Ramp Lead
Delta Global Services
Norfolk, VA
01.2015 - 04.2015
- My job responsibilities are to assist the Ramp Supervisor with day to day operation of ramp operations. In addition, I help to maintain ramp safety as well as observation of all airline procedures and protocol.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 25 daily flights.
Operations Agent/ALA
Delta Global Systems
Norfolk, VA
01.2014 - 01.2015
- My job responsibilities were to calculate accurate takeoff and landing weights for incoming and outgoing aircraft for Delta Airlines. In addition to accurate passenger,baggage and fuel counts for safe operation of aircraft.
- Oversaw fueling, cargo management and departure of aircraft for Delta Airlines at Norfolk International Airport daily departures and arrivals.
Ground Service Ramp Agent
Delta Global Systems
Norfolk, VA
12.2011 - 12.2014
- My job responsibilities are to load and unload passenger baggage and company material and to inspect aircraft upon arrival and prior to departure to insure the aircraft has no damage detrimental to it`s operation.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for daily flights.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
- Connected electrical power unit and hoses to aircraft.
Ramp Supervisor
Flight Services and Systems
Norfolk, VA
01.2007 - 01.2012
- My responsibilities as Ramp Supervisor were to oversee the loading and unloading of customer baggage and company material,tactile inspections of all aircraft upon arrival and prior to departure to insure no damage to aircraft and to insure that all safety protocols are practiced in accordance with the Norfolk Airport Authority and the FAA.
- While employed with FSS,I was awarded Employee Of The Quarter in 2008.
- I was promoted to Ramp Lead 7 months into my employment with FSS and then to Supervisor 3 months later.
- While I was Supervisor for FSS,aircraft delay times and baggage mishandles were reduced significantly to make our station one of the best in the region.
- Supervised ramp agents, including evaluating performance, setting schedules and coaching on work areas.
- Created load plans and performed calculations to prepare for assigned flights.
- Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
- Provided detailed training and mentoring for each new team member, including safety protocol workshops, to optimize performance and productivity of all crew members.
- Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
Customer Service/Asst.Mgr
U-Haul of Crosstown
Corpus Christi, TX
01.2005 - 01.2007
- My job responsibilities were the management of various rental equipment inventories in excess of $1m dollars.
- I also performed maintenance on all rental equipment to maintain operational readiness.
- In addition,I also performed Managerial duties of 2 U-Haul centers in the Corpus Christi area. I was trained in trailer hitch and wiring installation on various vehicles and I operated and managed the centers on site storage facilities.
- Issued receipts and processed refunds, credits, or exchanges.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
Warehouse Clerk
Wholesale Printables
Harahan, LA
01.1998 - 01.2005
- My job responsibilities were packing and shipping of priority orders as well as receiving goods for various wholesale distribution companies in the Gulf Coast region. In addition,I also maintained accurate inventory counts of receivable goods.
- H In the aftermath of Hurricane Katrina,the Harahan facility was consolidated into the Baton Rouge facility. I continued to work Wholesale Printables until Oct.2005.I relocated to Corpus Christi,TX for personal reasons due to Hurricane Katrina.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Specialist E-4
U.S. Army/Army Reserve
01.1993 - 01.2002
- My duties while enlisted were wide ranging. I was enlisted to the Quartermaster Corps based in San Antonio,TX,where i gained my Associates in Hospital Dietary Technician. I was also involved in Hospital Operations Management at Ft.Polk,Louisiana
Education
Certificate,Culinary Arts -
Delgado Community College
New Orleans, LASkills
- P>CDL Licensed
- FAA regulations knowledge
- Load planning support
- Baggage handling requirements
- Cargo staging standards
- Airfield operations
- Business operations
- Communications
- Team building
- Team management
- Customer service
- Supervision
- Shipping and receiving operations
- Pallet jack operations
- Airport operations
- Operations and logistics
Certification
CDL Class B Drivers License
Timeline
Safety Service Patroller
AECOM
04.2024 - 10.2024
Equipment Operator II
City Of Norfolk Stormwater Division
10.2021 - 04.2024
Ramp Operations Supervisor
Delta Global Systems
02.2015 - 10.2020
Ramp Lead
Delta Global Services
01.2015 - 04.2015
Operations Agent/ALA
Delta Global Systems
01.2014 - 01.2015
Ground Service Ramp Agent
Delta Global Systems
12.2011 - 12.2014
Ramp Supervisor
Flight Services and Systems
01.2007 - 01.2012
Customer Service/Asst.Mgr
U-Haul of Crosstown
01.2005 - 01.2007
Warehouse Clerk
Wholesale Printables
01.1998 - 01.2005
Specialist E-4
U.S. Army/Army Reserve
01.1993 - 01.2002
Certificate,Culinary Arts -
Delgado Community College