I’m seeking an opportunity to utilize my Leadership Skills, Work Experience, Educational and Life skills to serve and meet Client and Company Objective.
Overview
26
26
years of professional experience
Work History
Adult Service Case Manager
Department of Social Services, SA-IH & APS
01.2016 - 09.2020
Assessing client needs and developing strategy to help client
Providing support and resources for clients; good working relationship with support networks, government resources, and community resources
Remove Client from situation that Endangers their Emotional and Physical Health
Arranging Transportation
Evaluating and studying programs, services, and resources for quality and client needs
Creating Service Plans to benefit clients that leads to self-sufficiency
Listening and providing help and advice for adults
Caring for the well-being of clients and helping a wide range of clients, including people with serious illnesses, addictions, disabilities or who have been neglected
APS Assessments to protect the health, safety and well being of aging and disabled
Evaluate for IH (In Home) Aide Service
Monthly Contact, Quarterly Review and Yearly Reassessment for SA-IH Clients
Record Keeping and Maintaining Documented Communication Monthly - Data Entry into State System for Gov’t Expenditure of allocation.
First Case Manager
Chatham County Department of Social Services
07.2014 - 12.2015
Initial assessment and periodic reassessment of families’ needs and participants’ job readiness
Examination of constructive ways to resolve work-related and family-related issues
Mutually developed strategies (by the participant and worker) for self-sufficiency
Identification of responsibilities of both the participant and agency in facilitating the completion of plans
Planning and monitoring a participant’s job search activity
Arranging and/or providing transportation
Arranging child/adult care.
Staff Development Specialist- NCFAST Program, •Operations Support Specialist
Health and Human
Raleigh, NC
10.2013 - 06.2014
For the NCFAST Program
Manage Account by trouble shooting and assisting caseworkers in navigating through the NCFAST System
Resolve Functionality issues within NCFAST
Elevate problems to centralized tier for resolution.
Master of Divinity Student
Campbell University School of Divinity
Buies Creek, NC
08.2011 - 05.2013
The purpose of the Campbell University Divinity School is to provide Christ-centered, Bible-based, and ministry-focused theological education
Campbell University Divinity School is committed to a holistic approach to graduate theological education in which students are intellectually, spiritually, and vocationally prepared for ministry.
Clinical
Department of Veterans Affairs
08.2011 - 12.2011
VA Chaplain Service
Providing support for Veterans and their families through Pastoral Care
Worked Palliative Care and Hospice Units, providing spiritual care, and end of life comfort.
Clinical
Wake Med Trauma Center
08.2012 - 05.2013
Chaplain Services
Daily interaction on the wards with patients and connecting accident victims to their families
Worked (24 hour) rotating shifts in the emergency room
Worked Urban Ministries serving as a Chaplain, providing a haven to give people an opportunity to share their journey and struggles with a Chaplain.
Child Support Enforcement officer
Durham County Government
Durham, NC
12.2009 - 08.2011
Case Manager, President of Employee Relations Committee
Durham County Government
Durham, NC
For Durham County, responsibilities included the oversight and management of over 900 Child Support Cases
Run daily delinquent reports
Managed action plan to recover past due child support
Prepare notice of delinquency
Negotiate alternatives to court
Managed conflict resolution between parents
Prepare motion to appear in court
Prep case for District Attorney of Durham County
Write court orders for judge to sign
Served as
Income Maintenance Case Worker
DSS
08.2007 - 12.2009
Served Durham County, managing 1200 Medicaid and NC Health Choice recipients/cases
Recertified clients for continuous service
Prepared budget report for eligibility
Adjusted benefits based upon changes in income
Verification of application information utilizing various state and government systems
Forwarded notices of cancellation and approval of benefits
Record and file maintenance of case load
Purging of files, records and destruction of confidential records.
Surgical Sterilization Clerk
UNC Hospital, 1001 Manning Driving
Chapel Hill, NC
10.2004 - 08.2007
Provided support for surgical departments of UNC Hospital by providing necessary equipment and surgical instrumentation
Clean and sterilize surgical instruments
Test and calibrate sanitizing apparatus
Adhere and maintain records and documentation according to JACO guidelines
Restock and replenish surgical kits and equipment.
Production Planner- Materials Coordinator
MTS Systems
Cary, NC
02.2000 - 06.2002
Responsible for managing, storing, issuing required materials and components needed to meet production requirements
Daily cycle counts of critical parts, such as motors, housings, and frames
Data entry of information into MRP via AS400 for calculation of shortages, and build/shipment dates
Occupational Health and Safety Trainer for employees on workplace safety, Good
Manufacturing Procedures (GMPs), evacuation routes, and forklift safety
Forecasting and entry into MRP to ensure timelines of building materials
Daily interaction with numerous vendors to ensure JIT and promote Lean manufacturing principles.
Production Planner
GKN Automotive
Timberlake, NC
09.1994 - 10.1999
Managed and serviced numerous multi-million-dollar accounts
Served as business analyst for production needs and forecasting of production schedule
Tracked and scheduled materials and goods for shipping and receiving
Daily communication with customers via email, phone, and Electronic Data Interchange (EDI)
Business Analyst for production needs and improvements
Forecasting of production schedule in relation to customer’s demands and production capability
Provided Production Schedule to production floor and management
Tracked and scheduled arrangement of materials for internal and external customers
Supervised material handlers and in pulling orders and loading of trucks
Created Bills of Lading and other shipping documentation needed for transportation of finished product
Managed storage of finished products in properly coded locations
Member of Safety Team providing weekly safety inspections.
Education
MDIV- Master of Divinity - undefined
Campbell University School of Divinity
2013
BS - Hospitality and Tourism Management
North Carolina Central University
2007
AAS - Occupational/Environmental Health and Safety
Durham Technical Community College
2000
Affiliations
Workplace Safety, Training the Trainer, MS Word, Excel, PowerPoint, (2) Units Clinical Pastoral Education
PROFESSIONAL LICENSES/CERTIFICATES
Licensed Ordained Pastor, (2) Units of Clinical Pastoral Education, Emergency Hazmat Responder
Certification
Pastor- Certified Methodist Clergy
Electronic Assembly
Ethics- Certified through state
Clinical Pastoral Education (2 Units)
Accomplishments
Use Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Adult Service Case Manager - Department of Social Services, SA-IH & APS
01.2016 - 09.2020
First Case Manager - Chatham County Department of Social Services
07.2014 - 12.2015
Staff Development Specialist- NCFAST Program, •Operations Support Specialist - Health and Human
10.2013 - 06.2014
Clinical - Wake Med Trauma Center
08.2012 - 05.2013
Master of Divinity Student - Campbell University School of Divinity
08.2011 - 05.2013
Clinical - Department of Veterans Affairs
08.2011 - 12.2011
Child Support Enforcement officer - Durham County Government
Deputy Executive Director, Operations at Department of Human Services/Social Services AdministrationDeputy Executive Director, Operations at Department of Human Services/Social Services Administration
Accounting Technician at APS - Association of Social Pioneers - Sarah Network of Rehabilitation HospitalsAccounting Technician at APS - Association of Social Pioneers - Sarah Network of Rehabilitation Hospitals
Manager, Financial Accounting at Department of Treasury and Finance, Financial Accounting, Shared Services SAManager, Financial Accounting at Department of Treasury and Finance, Financial Accounting, Shared Services SA