Johnae Jambu
McKinney
Summary
Highly trained and skilled communicator with a proven ability to effectively interact with patients, staff, and other healthcare professionals. Demonstrated expertise in scheduling appointments, processing referrals, and providing accurate diagnosis and treatment plans to patients. Strong knowledge of medical terminology and thorough understanding of HIPAA regulations ensure the highest level of confidentiality and compliance in all interactions. Developed skills in patient care and support within the healthcare environment and now seeking to transition into a new field. Ability to communicate effectively and handle challenging situations with empathy. Seeking to leverage these skills to make a meaningful impact in a new professional setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Recovery treatment assistant
Wellpath
05.2021 - Current
- Responsible for providing therapeutic care, monitors patients’ conditions, assists patients in daily activities and ensures a safe, clean environment
- Facilitates unit activities, recreation, crisis management, and nutritional tracking
- Completes clinical documentation related to patient participation in the recovery plan, including treatment and care
- Assists licensed nursing staff in providing direct services to assigned population including health data collection; observations of behaviors and activities of daily living; assistance with activities of daily living including prompting, education and support; specific assignments such as face checks, unit monitoring, one to one’s, overall supervision of patients, groups and other direct care duties as assigned
- Oversees the whereabouts of patients, assists the patients at mealtimes, assists with transportation and documents and communicates patient-related matters promptly and accurately
- Observes patients, listens to their concerns, records observations and report to the behavioral health professionals about any unusual behavior
- Actively participated in team meetings, sharing insights on patient progress and collaborating on adjustments to treatment plans when necessary.
- Facilitated group therapy sessions, fostering healthy communication among participants.
- Assisted therapists in delivering personalized treatment plans for optimal patient recovery.
- Coordinated discharge planning, working closely with patients, families, and care providers to ensure a smooth transition from treatment settings.
- Assisted clinical staff in conducting assessments to determine appropriate interventions for each individual''s unique needs.
Patient Observer
VPNE Parking Solutions
03.2021 - 06.2022
- Reports to the nursing office for assignment
- Communicates any change of assignment to the nursing office
- Performs patient observation as assigned
- Documents patients behavior using the appropriate form/tool
- Obtains appropriate information at the start of the shift in regard to care from Registered Nurse
- Monitors the safety of the patient and maintains safe environment as directed by the registered nurse for ex: maintains safety position in room when appropriate
- (i.e., back to door) and keeps patients in sight at all times
- Monitors patient for escalating behavior
- Accompanies the patient to the bathroom and testing as needed
- Demonstrates proficiency with the use of bed
- Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel
- Observes and reports patient's status and needs to nurse
- Supported patients'' physical needs, assisting with mobility and personal hygiene tasks as required.
- Facilitated timely interventions by promptly notifying nursing staff of any significant changes in a patient''s vital signs or overall condition.
- Efficiently managed multiple patient assignments while maintaining a high level of attention to detail regarding each individual''s specific needs and circumstances.
- Provided emotional support to distressed or anxious patients, helping them feel more at ease during their hospital stay.
COVID-19 School Tester
Medasource
10.2020 - 03.2022
- Coordinating all onsite and offsite COVID-19 testing events
- Provide daily and weekly reports of status of test results and QA process
- Ensure all test results are delivered to patients in a timely and accurate manner
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Ensure methods are HIPAA compliant
- Conducted compatibility testing across various devices and platforms, ensuring software functionality for all users.
Caregiver
Home Instead
01.2018 - 02.2022
- Responsible for the physical care and emotional support of someone who can no longer care for them self due to illness, injury or disability
- Performed light housework duties, such as laundry and vacuuming
- Assisted clients with everyday needs
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Offered companionship and kindness to elderly patients.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
COVID-19 Tester
McCoy clinic
09.2021 - 01.2022
- Ensure methods are HIPAA compliant
- Conducting and collecting rapid tests from patients
- Understand the lab resulting process from each lab used to process results, and develop a method for results to be made available to staff providing results to patients
- Coordinate with others involved in test result process, including data entry, epidemiologists, and phone results staff
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
Amazon Fulfillment Associate
Amazon
07.2020 - 03.2021
- Responsible for offloading merchandise trucks, deciphering work orders, locating stock, and packing items for shipment
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Education
Associate of Arts - Behavioral Sciences
Bristol Community College
Fall River, MA06-2022
Skills
- Case documentation
- Mental health awareness
- Individualized treatment planning
- Multidisciplinary teamwork
- Substance abuse
- Therapeutic communication
- Problem-solving
- Time management
- Teamwork and collaboration
- Multitasking Abilities
- Patient care
- Excellent communication
- Direct patient care
- Vitals monitoring
- Medication administration
- Mental health support
- Medical terminology
- Interpersonal skills
- Crisis intervention
- Patient advocacy
- Emergency response
- Patient assessment
- Medical office management
- Treatment plan implementation
- Rehabilitation support
- Home health care
- Catheter care
Certification
- HIPAA Training
- Basic Life Support Certification (BLS)
- First Aid Certification
- CPR/AED Certification
Timeline
COVID-19 Tester
McCoy clinic
09.2021 - 01.2022
Lead Recovery treatment assistant
Wellpath
05.2021 - Current
Patient Observer
VPNE Parking Solutions
03.2021 - 06.2022
COVID-19 School Tester
Medasource
10.2020 - 03.2022
Amazon Fulfillment Associate
Amazon
07.2020 - 03.2021
Caregiver
Home Instead
01.2018 - 02.2022
Associate of Arts - Behavioral Sciences
Bristol Community College
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