Johnah Greer
Tempe,AZ
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Topgolf
01.2023 - Current
- Showcased ability to handle several tables at once, maintaining high standards of service.
- Served food and beverages promptly with focused attention to customer needs.
- Operated POS system to process customer orders and transactions.
- Elevated client happiness with rapid response time and customized service.
- Directed guests for bay sign-ins and finding appropriate golf clubs.
Junior Marketing Team Member
Grand Canyon University
09.2021 - 01.2023
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Conducted detailed sessions with potential students and parents on offerings at GCU like athletics, student organizations, and degree programs.
Server/Host
Port 104 Bar & Grill
06.2018 - 12.2022
- Established strong connections with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ06-2026
Skills
- Strong Work Ethic
- Customer Service
- Suggestive Selling
- Cash Handling
- Guest Engagement
- Safe Food Handling
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Server
Topgolf
01.2023 - Current
Junior Marketing Team Member
Grand Canyon University
09.2021 - 01.2023
Server/Host
Port 104 Bar & Grill
06.2018 - 12.2022
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
Bachelor of Science - Business
University of Phoenix
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