Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnai Garner

Milwaukee ,WI

Summary

Innovative Broker, experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities. I have demonstrated outstanding results whilst working under pressure in high demanding environments. I have done this to excellent communication, fast and astute approaches to unexpected situations. My other interest and work experience have given me an analytical, yet creative eye, causing me to challenge the norm and bring a touch of vibrancy to everything that I do.

Overview

10
10
years of professional experience

Work History

Warehouse Clerk

DB Schenker
11.2024 - Current
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Kept warehouse up to safety and health regulations at all times.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Insurance Broker

Family First Life
01.2020 - Current
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Implemented and created a sales process that tracked the likelihood of a lead ending in a sale. This led to time being used more efficiently and a higher sales average.
  • Retained 78% of policyholders during annual renewal period.
  • Promoted to a 120% contract with FFL
  • Evaluated accuracy and quality of data entered into agency management system.
  • Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
  • Mentored 4 entry-level brokers.

Account Manager

BuzzRX Drug Prescription Company
04.2022 - 10.2024
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed, maintained and utilized diverse client base.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Business Development Manager

BDPros
01.2024 - 04.2024
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Organized promotional events and interacted with community to increase sales volume.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Education

No Degree - Medicine

Marquette University
Milwaukee, WI

Skills

  • Process improvement
  • Account development
  • Systems and software expertise
  • Training and mentoring
  • Business planning
  • Cost management
  • CRM platforms
  • Territory management
  • Stakeholder communication
  • Financial planning
  • Risk mitigation
  • Data-driven decision making
  • Project management

Timeline

Warehouse Clerk

DB Schenker
11.2024 - Current

Business Development Manager

BDPros
01.2024 - 04.2024

Account Manager

BuzzRX Drug Prescription Company
04.2022 - 10.2024

Insurance Broker

Family First Life
01.2020 - Current

No Degree - Medicine

Marquette University

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Johnai Garner