John Alexander Garcia
7605 S Cobham Drive, Tucson,AZ
Summary
Seasoned leader with 23 years of extensive retail sales and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for identifying trends and implementing systems, processes and training programs for future growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
05.2001 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Oversaw, trained and encouraged 4-7 managers daily, promoting culture of efficiency and performance.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
Implementation: Project Rollout Lead
Walgreens
02.2017 - 02.2018
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion of 179 Walgreens store locations.
- Aided senior leadership in authoring data capturing reports to identify issues and determine solutions.
- Suggested solutions to developing problems during project so that correct modifications could be made.
- Explained complex, scope related issues in basic, understandable terms to project coordinators, project managers, third party contractors and store managers.
- Identified areas of weakness and recommended or implemented process improvements.
Education
Bachelor of Science - Retailing And Consumer Sciences
University of Arizona
Tucson, AZ05.2003
Skills
- Relationship building and management
- Team leadership and coaching
- Maximizing Profitability
- Training and mentoring
- Systems and software programs
- Strategic thinker
- Financial operations management
- Goals and Performance
- Order management
- OSHA, Health Department, Pharmacy State Board laws and regulatory compliance
Certification
- Certified Pharmacy Technician (CPhT)
Accomplishments
- Recognized for creating the first successful Assisted Living Delivery program, resulting in prescription volumes in excess of 300/day.
- Was an early catalyst for the creation of expanded medical equipment departments in multiple Walgreens Stores nationwide.
- Was selected by Regional VP to lead the remodel of 179 store locations.
- Was lead campus recruiter at the University of Arizona and led two summer internship programs.
Timeline
Implementation: Project Rollout Lead
Walgreens
02.2017 - 02.2018
Store Manager
Walgreens
05.2001 - Current
- Certified Pharmacy Technician (CPhT)
Bachelor of Science - Retailing And Consumer Sciences
University of Arizona
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