Johnatan Coronado
Brownsville,TX
Summary
Experienced Computer Systems Analyst with a proven track record in analyzing and improving computer systems for efficiency and effectiveness. Proficient in evaluating user needs, designing solutions, and implementing software and hardware upgrades. Skilled in conducting system audits, troubleshooting issues, and recommending improvements to enhance performance and security.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Technology systems analyst
Texas Southmost College
04.2026 - Current
- Planned and implemented new technologies across campus, enhancing user experience and operational capabilities.
- Implemented robust cybersecurity measures to protect institutional data and infrastructure.
- Provided technical support on-site and remotely, diagnosing and resolving issues related to network infrastructure, applications, and user accounts, ensuring minimal downtime.
- Managed tech stack maintenance, upgrades, and data hygiene to ensure system reliability and performance.
- Implemented and managed our WDS server.
- Work on creating workflows in order to automate repetitive tasks as well as modify current existing ones.
- Developed and implemented Standard Operating Procedures (SOPs) for current and prospective projects, enhancing operational efficiency and consistency.
Desktop Engineer
Teleperformance
Brownsville, TX
01.2025 - 04.2026
- Managed secure infrastructure for 6 clients, ensuring audit readiness and optimal functionality for 400+ agents.
- Resolved hardware and OS issues, minimizing downtime and maintaining seamless operations.
- Oversaw data center upkeep, maintaining peak performance and ensuring audit readiness.
- Collaborated with teams to enhance infrastructure security, achieving measurable improvements.
- Worked alongside Network engineer to Implement/upgrade switches, routers, circuit and servers in data center after hours to avoid impacting production.
- Experience with Arista, Cisco Catalyst & Nexus, Juniper switches/routers implementation/installation.
- Automated onboarding process, streamlining integration for new hires.
IT Security Tutor/Consultant
Freelance
Brownsville
01.2022 - 01.2025
- Tutored ACLU employees on computer navigation skills and cybersecurity awareness.
- Enhanced system performance through computer assembly and creation of SOHO environments for clients.
- Collaborated with users to increase technical support engagement.
- Managed HubSpot CRM for realtors by creating workflows and overseeing fundraisers, ensuring clear visibility of data and investments.
IT Technician
Ellucian
Brownsville, TX
01.2024 - 05.2024
- Established and optimized networks by installing wiring, cabling, and devices, enhancing connectivity and performance.
- Maintained office PCs, networks, and mobile devices to ensure seamless operation and user access.
- Provided remote technical support, quickly resolving issues to minimize downtime and dependency on onsite visits.
Education
Associate - Cybersecurity
Texas Southmost College
Brownsville01-2024
Highschool Diploma -
Lopez Early College Highschool
06-2018
Skills
- Cybersecurity measures
- Information security
- Network troubleshooting
- Server administration
- IT infrastructure
- System upgrades
- System performance enhancement
- Workflow automation
- Data hygiene practices
- Standard operating procedures
- Project documentation
- Azure proficiency
- Client relationship management
Certification
- Comptia A+: June 30, 2025 - June 30, 2028
- Network+: October 13, 2025 - October 13, 2028
- Security+: June 1, 2026 - June 1, 2029
- Projects+: July 31, 2026 - July 31, 2029
- Testout: Network Pro, Security Pro
LANGUAGES
English (Native), Spanish (Native)
PROJECTS
Experience with large language models (LLMs) for at home projects relating to facial recognition & biological sustainability. Worked on a crypto mining rig, and created a virtual machine to simulate cyber attacks. Collaborated on a wireless survey with a heat map, while creating their entire policy built on security first while calculating projected costs for Sunrise Mall.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Technology systems analyst
Texas Southmost College
04.2026 - Current
Desktop Engineer
Teleperformance
01.2025 - 04.2026
IT Technician
Ellucian
01.2024 - 05.2024
IT Security Tutor/Consultant
Freelance
01.2022 - 01.2025
Associate - Cybersecurity
Texas Southmost College
Highschool Diploma -
Lopez Early College Highschool