Overview
Work History
Education
Skills
Timeline
Generic

Johnathan Adams

Detroit

Overview

12
12
years of professional experience

Work History

Assistant Manager of Operations

The Home Depot Inc
05.2012 - 03.2024
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Reported issues to higher management with great detail.

Guest Service Representative

Franklin Athletic Club
09.2012 - 05.2014


  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong report with returning guests to foster loyalty and repeat business.
  • Maintained high standards of cleanliness and organization in lobby and guest area, contributing to welcoming environment.

Education

High School Diploma -

Cherry Hill School of Performing Arts
Inkster, MI
06-2010

Skills

  • Training and mentoring
  • Employee supervision
  • Purchasing and planning
  • Scheduling coordination
  • Technical aptitude
  • Customer Service
  • Performance evaluations
  • Cost analysis and saving
  • Compliance monitoring
  • Problem - solving aptitude

Timeline

Guest Service Representative

Franklin Athletic Club
09.2012 - 05.2014

Assistant Manager of Operations

The Home Depot Inc
05.2012 - 03.2024

High School Diploma -

Cherry Hill School of Performing Arts
Johnathan Adams