Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Information Management Technician
Parkway Middle School
08.2023 - Current
Maintain and manage student information systems to ensure accuracy and timely FTE reporting aligned with State Department of Education requirements.
Process report cards, grade changes, and incomplete notices with attention to detail and compliance.
Confirm grades for incoming, transferring, and changing students, notifying staff of incomplete records and coordinating resolution.
Support academic advising by providing quick and accurate access to student records and enrollment history.
Deliver front-line customer service to students, parents, and staff; resolve inquiries professionally and promptly.
Assist in coordinating school-wide data collection and reporting procedures.
Ensure FERPA compliance and district data privacy standards in all student record handling.
Train and support new administrative staff on record-keeping systems and software tools.
Served as liaison between parents and students.
Streamlined school operations by implementing efficient administrative processes and procedures.
Selling Associate- Lead Cashier
Victoria Secret PINK
07.2024 - 11.2024
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Drives store sales and growth by personally selling to customers
Proactively engages with customers, reads cues and responds effectively
Provides customers with the perfect bra fit by asking effective questions
Converting returns, offers and other promotions into larger sales
Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
Reinforces customer buying decisions at checkout and encourages purchase of additional items
Recovers cash wrap selling zone and “go-backs”
Registrar
Parkway Middle School
08.2023 - 12.2023
Managed student enrollment, transfers, and withdrawals while maintaining accurate records.
Handled transcript requests, attendance logs, and academic histories in compliance with school district policies.
Provided detailed reporting on student data for internal audits and state/federal requirements.
Coordinated with guidance counselors and administration for accurate course placement and graduation tracking.
Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
Implemented strategies to increase student recruiting, engagement and retention.
Retail Sales Advisor
H&M Hennes & Mauritz
03.2022 - 10.2023
Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
Assisted store management in maintaining merchandise displays for optimal visual appeal and inventory control.
Promoted a positive work atmosphere among colleagues through teamwork initiatives that contributed to achieving common goals.
Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
School Bus Attendant
South Area Transportation Terminal
07.2022 - 08.2023
Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
Maintained a clean and organized bus environment, contributing to a positive experience for all passengers.
Organized seating arrangements to maximize efficiency during boarding and disembarking processes.
Conducted regular safety checks on the bus, identifying potential issues and coordinating repairs with maintenance teams.
Ensured student safety and monitored behavior during transport.
Built strong rapport with students, parents, and drivers to ensure a safe and positive environment.
Supported route navigation and communication with school staff.
Legal Assistant
State Attorney Office, Broward County
03.2022 - 06.2022
Perform a variety of complex, confidential tasks and work well under pressure while providing outstanding clerical support to several attorneys.
Typing, filing and other clerical tasks; computer data entry; processing of e-filings; telephone communications with victims, witnesses, and law enforcement personnel; maintaining the attorney’s calendar and scheduling depositions.
Managing daily time sensitive mail; updating case files using our in-house case management software; issuing Subpoenas and e-filing motions and orders with the courts; assisting attorneys with routine and detailed tasks related to criminal court proceedings.
Perform other miscellaneous clerical tasks as assigned by the Assistant State Attorneys or the Support Staff Supervisor