Johnathan Benitez
Orlando
Summary
Dynamic General Manager with a proven track record at Miller’s Ale House, driving guest satisfaction and operational excellence. Expert in P&L management and team training, I successfully opened new locations and achieved significant cost reductions, enhancing service quality and performance. Passionate about fostering a culture of continuous improvement and food safety compliance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Miller’s Ale House
Kissimmee
04.2014 - Current
- Led daily operations for high-volume location, managing team of 80+ while prioritizing guest satisfaction and cost controls.
- Spearheaded successful opening of new location, overseeing all hiring, onboarding, and operational setup.
- Developed managers and hourly team members, driving improvements in service quality and performance.
- Implemented systems to enhance P&L performance, reduce food and labor costs, and boost guest experience metrics.
- Analyzed financial statements, executed corrective actions, and advocated continuous improvement initiatives across locations.
- Recognized for upholding high standards in cleanliness, food safety, and operational excellence.
General Manager / Kitchen Manager
Wild Side BBQ & Grill
01.2008 - 01.2014
- Increased annual sales across two locations for six consecutive years.
- Reduced labor and food costs significantly through improved scheduling and purchasing practices.
- Managed inventory and purchasing for F&B, cutting waste and improving margins.
- Led hiring, training, payroll, and daily operations for FOH and BOH teams of 50+ employees.
Sous Chef
Vito’s Chop House
Orlando
01.2004 - 01.2008
- Supported the Executive Chef with menu development, vendor management, and kitchen leadership.
- Oversaw food production and ensured quality, safety, and nutritional standards were met.
- Played a key role in staff training and kitchen operations for a premier dining location.
Education
Florida 06-20 All Lines License -
University of Central Florida
Orlando, FL01.2021
Graduate -
Oak Ridge High School
Orlando, FL01.2002
Skills
- Operations management
- Restaurant openings
- Team training
- Guest experience excellence
- P&L management
- Cost efficiency
- Food safety compliance
- State Farm certification
Certification
- Florida 6-20 All Lines Adjuster License
- Ser Safe Manager
Summary
Dynamic and results-driven hospitality leader with over 25 years of experience delivering top-tier guest service and leading high-performance teams across fast-paced restaurant environments. Proven success in multi-unit operations, new store openings, P&L management, and team development. Passionate about building culture, growing sales, and providing memorable guest experiences. Fluent in English and Spanish., Multi-Unit & High-Volume Operations, New Restaurant Openings, Team Building & Training, Guest Experience Excellence, Cost Control / P&L Management, Food Safety & Sanitation Compliance, Fluent in Spanish & English, Xactimate X1 Knowledge | State Farm Property Certified
Timeline
General Manager
Miller’s Ale House
04.2014 - Current
General Manager / Kitchen Manager
Wild Side BBQ & Grill
01.2008 - 01.2014
Sous Chef
Vito’s Chop House
01.2004 - 01.2008
Florida 06-20 All Lines License -
University of Central Florida
Graduate -
Oak Ridge High School
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