Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
10.2023 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Resolved third-party billing, computer system and customer service issues.
Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Entered and processed patients' prescriptions into internal system.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Porter
Ozanam Hall of Queens Nursing Home
03.2022 - 06.2023
Delivering hospitality and sanitary facilities to the residents of Ozanam Hall while cleaning as per NYCDOH standards
Respecting the privacy of the residents and working in a fast-paced environment disposing of wasteful material
Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Communicated with coworkers and managers about completed duties.
Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
Cleaned and organized building areas as required.
Greeted guests with warmth and professionalism for friendly, helpful service.
Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
Enabled safer environment by promptly reporting maintenance issues encountered during rounds.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Laborer
National Maintenance
06.2020 - 03.2022
Assisted in managerial billing and invoices for tenant buildings
Ordering materials for inventory management from respectable distributors True Value and Orgill
Keeping customers satisfied with excellent service by communicating clearly
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Bolstered team morale with a positive attitude and willingness to help others when needed.