Johnathan Carter
Fremont
Summary
Hello, my name is Johnathan Carter. I am a dynamic professional with a track record of enhancing operational efficiency and team performance. Expert in forklift operation and fostering a positive work environment, I significantly increased customer satisfaction. Skilled in warehouse safety and leadership, my approach consistently results in high-quality outcomes and improved team cohesion.
Transitioning from fast-paced warehouse environment, bringing solid skills in handling physical tasks and operating machinery. Skilled in adhering to safety protocols and maintaining efficient workflows. Seeking opportunities to apply these abilities in new and dynamic setting.
Efficient employee dedicated to customer satisfaction and team oriented. Communicative with 10+ years of experience in retail. Available 40+ hours per week, including overnights, weekends and evenings.
Overview
13
13
years of professional experience
Work History
Cashier/Stocker
Casey's Gas Station
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Team Leader
Tractor Supply Company
07.2023 - 12.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Established clear communication channels to facilitate timely exchange of information between team members.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Collected, arranged, and input information into database system.
Overnight Cashier
Super Quik
11.2021 - 09.2023
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Pushed out large amounts of new stock during slower overnight hours.
- Enhanced customer satisfaction by providing efficient and professional service during overnight shifts.
- Delivered expert, friendly service to serve every customer need.
Loader
UPS Freight
02.2021 - 09.2021
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Followed all safety and security protocols to minimize risk of injury.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Store Manager
Jiffy Lube
04.2018 - 11.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sign Spinner
Grocery Outlet
01.2018 - 05.2018
- Presented enthusiastic, positive image to greet customers.
- Maintained excellent physical fitness levels through regular training sessions, ensuring consistent energy and enthusiasm during sign-spinning performances.
- Responded to driver and pedestrian questions about specials and locations to promote business.
- Established strong brand presence with engaging and memorable sign spinning performances.
Landscape Foreman
ProScape
02.2012 - 11.2017
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Performed planting, watering, mulching, and edging of lawns.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
Associate of Arts - Automotive Service Certification
Ashworth College
Georgia06-2015
Skills
- Warehouse safety
- Paperwork management
- Shipping and receiving
- Stacking and storing
- Pallet jack handling
- Loading and unloading
- Truck loading
- Heavy lifting expertise
- Hand-eye coordination
- Order picking
- Forklift operation
- Assembly line work
Timeline
Cashier/Stocker
Casey's Gas Station
08.2024 - Current
Team Leader
Tractor Supply Company
07.2023 - 12.2024
Overnight Cashier
Super Quik
11.2021 - 09.2023
Loader
UPS Freight
02.2021 - 09.2021
Store Manager
Jiffy Lube
04.2018 - 11.2020
Sign Spinner
Grocery Outlet
01.2018 - 05.2018
Landscape Foreman
ProScape
02.2012 - 11.2017
Associate of Arts - Automotive Service Certification
Ashworth College
Similar Profiles
Josephine FosterJosephine Foster
Shift Lead at Casey's Gas StationShift Lead at Casey's Gas Station
Michelle CarterMichelle Carter
Assistant Manager at Casey's Gas StationAssistant Manager at Casey's Gas Station
Alana Lynn DrechslerAlana Lynn Drechsler
Kitchen Staff/Cashier Team Lead at Casey's Gas StationKitchen Staff/Cashier Team Lead at Casey's Gas Station