Johnathan Chandler
Wilmington,NC
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
7
7
years of professional experience
Work History
Service Delivery Supervisor
Atlantic Marine
Wrightsville Beach, NC
01.2020 - Current
- Demonstrated expert knowledge on marine equipment and accessories.
- Successfully coordinating delivery logistics and providing product demonstrations.
- Built and nurtured professional connections with staff, dealers, and customers.
- Collaborated with other departments to ensure consistent quality of services across all areas of operations.
Marina Manager
Lilly's Bridge Marina
Mount Gilead, NC
03.2018 - 12.2019
- Facilitated day-to-day marina operations.
- Handled the responsibilities of managing boat rentals.
- Hired qualified personnel based on job requirements.
- Supervised dockhands to ensure proper maintenance of boats and docks.
- Served 250 dry storage members.
Marine Sales
Dixie Camper Sales
Albemarle, NC
08.2017 - 10.2018
- Conducted presentations and product training for dealers and customers.
- Increased profitability while ensuring customer satisfaction by negotiating competitive pricing and favorable terms.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelors of Science - Health & Physical Education
Pfeiffer University
05.2019
Master of Business Administration - M.B.A. & Certificate in Marketing
East Carolina University
Skills
- Strong interpersonal and communication skills
- Proven ability to build and maintain customer relationships
- In-depth knowledge of marine equipment and accessories
- Results-driven with a focus on achieving sales targets
- Proficient in CRM software and Microsoft Office Suite
- Decision-Making
- Personnel Management
- Team Collaboration
- Organizational Skills
- Effective Communication
Timeline
Service Delivery Supervisor
Atlantic Marine
01.2020 - Current
Marina Manager
Lilly's Bridge Marina
03.2018 - 12.2019
Marine Sales
Dixie Camper Sales
08.2017 - 10.2018
Bachelors of Science - Health & Physical Education
Pfeiffer University
Master of Business Administration - M.B.A. & Certificate in Marketing
East Carolina University