Johnathan Chavez-Quiroz
Coatesville,USA
Summary
Highly qualified and enthusiastic Assistant Manager with 3 and a half years of experience managing in a fast-paced, customer driven environment. Skilled in people management, scheduling, budgeting, and boosting productivity to consistently achieve sales. Strong background in customer service, quality standards, and sanitation. Providing administrative support for up to 10-15 staff members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EXECUTIVE ASSISTANT
RAPHA PHYSICAL THERAPY
Montclair
01.2024 - 01.2024
- Receptionist with a supportive role in many departments such as Referral department and Billing department, knowledgeably about front and back office services and clerical requirements.
- Offering exceptional assistance to team members and patient / clients
- Worked collaboratively with parents / guardians and children as well as children with special needs (Translating)
- Checked in patients by following check-in policies and procedures
- Process Copay (handled cash and credit payments)
- Receive 25+ calls per day and transferring to appropriate contact
- Data entry
ASSISTANT MANAGER
CARL’S JR
Moreno Valley, CA
01.2020 - 01.2023
- Supervising employees during day-to-day tasks, providing customer support, help create a respectful and inclusive team environment, monitoring inventory and ordering merchandise based on demand
- Coordinate daily customer service operations (sales process, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Supervise and motivate staff to perform their best
- Coach and support new and existing employees
ORDER PICKER
AMAZON
Moreno Valley
01.2021 - 01.2021
- Responsible for reading incoming orders in selecting the correct items from the warehouse shelves before staging them for delivery. Operating handling equipment according to industrial safety relations.
- Picking out items from storage shelves or rooms using barcodes, serial numbers etc.
- Loading delivery vehicles
- Performing in general warehouse duties as necessary
Education
Psychology
Moreno Valley College
Moreno Valley, CA02.2021
High School Diploma -
Val Verde High School
Perris, CA01.2020
Skills
- Bilingual - Spanish/English
- Team management
- Time management
- Responsibility
- Adaptability
- Effective Communication
- Attention to Detail
- Critical Thinking
- Productivity & Organization
- Conflict management
Certification
- Occupational Safety and Health Administration (OSHA Card)
- California Food Handlers Card (Food Card, Riverside County)
Accomplishments
- Collaborated with a team of 10 in the development of Logistics
- Supervised team of 10 staff members
- Entry level of Payroll
Timeline
EXECUTIVE ASSISTANT
RAPHA PHYSICAL THERAPY
01.2024 - 01.2024
ORDER PICKER
AMAZON
01.2021 - 01.2021
ASSISTANT MANAGER
CARL’S JR
01.2020 - 01.2023
Psychology
Moreno Valley College
High School Diploma -
Val Verde High School
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