Johnathan Douglas
Jacksonville,FL
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Consistently meets organizational needs through organized practices and excels under pressure. Demonstrates exceptional interpersonal skills to enhance brand reputation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Supervisor
Historic Inn of St. Augustine
Saint Augustine, Florida
07.2024 - Current
- Supervised front desk operations, ensuring efficient guest check-in processes.
- Trained new staff on customer service standards and hotel protocols.
- Resolved guest complaints promptly and professionally to maintain high satisfaction levels.
Sales Associate
Vapor Escape Lounge
Port St. Lucie, FL
07.2023 - 10.2023
- Educated clients about product features, benefits, and usage guidelines.
- Processed transactions accurately using point-of-sale system.
- Managed inventory levels, restocked shelves, and recorded stock discrepancies.
- Engaged with customers to build relationships and encourage repeat business.
- Collaborated with team members to enhance customer service experience.
- Resolved customer inquiries and complaints professionally and efficiently.
- Maintained cleanliness and organization of sales floor and displays.
Inventory Management specialist / Military Police
United States Marine Corps
Havelock, US
07.2019 - 07.2023
- Managed and inventoried $1.7 million in gear for United States Marine Corps.
- Coordinated regular inventory audits to ensure accuracy and compliance.
- Developed inventory tracking systems to enhance operational efficiency.
- Trained personnel on inventory management procedures and best practices.
- Analyzed discrepancies to identify root causes and implement solutions.
- Managed inventory levels to optimize supply chain efficiency.
- Maintained order and discipline as Military Police Officer, issuing citations when necessary.
- Responded promptly to incidents or threats aboard installation, ensuring safety.
Floor Technician
Moisture Creek Nursing and Rehabilitation
Saint Augustine, US
01.2018 - 04.2019
- Ensured cleanliness and executed repairs, enhancing living conditions for residents.
Education
High school diploma -
St. Augustine High School
Saint Augustine, FL05.2019
Skills
- Video surveillance and patrolling
- Hospitality management and guest services
- Employee relations
- Logistics and van driving
- Criminal investigation and ethics
- Organizational skills
- Computer operation
- Sales and negotiation
- Research and decision-making
- Cash handling and finance
- AI applications in business
- Effective communication
- Writing proficiency
Certification
- Driver's License, 07/01/18, 01/01/27
- Secret Clearance
Languages
English
Accomplishments
Meritorious Mast Dec 18 2020 - For conducting an internal audit of the command's warehouse records, contributing to the command receiving a low risk certification during the fiscal year 2021
Timeline
Hotel Front Desk Supervisor
Historic Inn of St. Augustine
07.2024 - Current
Sales Associate
Vapor Escape Lounge
07.2023 - 10.2023
Inventory Management specialist / Military Police
United States Marine Corps
07.2019 - 07.2023
Floor Technician
Moisture Creek Nursing and Rehabilitation
01.2018 - 04.2019
High school diploma -
St. Augustine High School