Johnathan Douglas-Pate
Shelbyville,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Sherwin Williams Co
10.2019 - Current
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Maximized profits by negotiating better deals with vendors and customers.
- Rotated merchandise and displays to feature new products and promotions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Wholesale Product Specialist
Sherwin-Williams Paint Store
05.2017 - 10.2019
- Responded to customer inquiries and provided assistance over phone and in person.
- Assisted in the preparation of seasonal promotions by setting up displays according to planograms provided by my supervisor.
- Operated various types of warehouse machinery safely, adhering to all safety guidelines and protocols.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maintained clean, orderly work environment free of hazards.
Education
High School Diploma -
Caruthersville High School
Caruthersville, MO05.2012
Skills
- Effective leader
- Mentoring and Coaching
- Strategic Planning
- Team Management
- Business Development
- Upselling and Cross Selling
- Teamwork and Collaboration
- Stock management
- Store operations
- Proficient Computer Skills
Timeline
Assistant Store Manager
Sherwin Williams Co
10.2019 - Current
Wholesale Product Specialist
Sherwin-Williams Paint Store
05.2017 - 10.2019
High School Diploma -
Caruthersville High School