Summary
Overview
Work History
Education
Skills
Timeline
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Johnathan Fowler

Johnathan Fowler

Houston,TX

Summary

Highly organized and versatile professional with superior goal setting, decision-making, effective leadership, interpersonal, and problem-solving skills. Demonstrated ability to have a positive impact on both internal and external support, resulting in increased overall productivity. Proven expertise in optimizing operations, ensuring exceptional customer experiences, and leading collaborative teams. Skilled at leveraging a diverse skill set to drive efficiency, improve customer relations, and enhance overall performance. Strong ability to identify, develop, and sustain a network of people and other resources for tasks. Capable of executing strategic initiatives in a methodical approach.

Overview

15
15
years of professional experience

Work History

Logistics Coordinator & Fleet Management

FedEx Ground
03.2016 - 01.2024
  • Managed and optimized delivery routes, reducing fuel costs and improving efficiency
  • Oversaw inventory control and package tracking, ensuring timely project completion
  • Conducted route audits and implemented process improvements, enhancing operational performance
  • Coordinated cross-functional teams, communicating project status and resolving delivery issues
  • Attended meetings and completed administrative tasks to improve customer satisfaction
  • Tracked key performance metrics and compiled reports for management review
  • Achieved a 98% on-time delivery rate, increasing customer satisfaction
  • Recognized annually for zero accidents and maintaining high safety standards

Package Handler/Driver Helper

FedEx Ground
05.2010 - 05.2016
  • Scanned and recorded over 500 parcels per day using Swak scanners
  • Trained and supervised new employees in handling, loading, unloading, and tracking shipments
  • Utilized tracking software to manage inventory and ensure delivery efficiency
  • Assisted management in multiple projects, ensuring timely completion
  • Created and implemented procedural changes aligning with business objectives
  • Recognized for maintaining 100% accuracy in package tracking for over three years
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Cashier

McDonald’s
05.2011 - 04.2013
  • Analyzed, reported, and developed recommendations based on complex business metrics
  • Provided technical assistance to peers and colleagues as needed
  • Executed cash and credit transactions, ensuring 100% accuracy in end-of-shift deposits
  • Assisted customers in selecting products, increasing customer satisfaction by 21%
  • Exceeded sales targets by 8% through customer engagement and product upselling

Cashier

Cinemark
01.2009 - 08.2010
  • Provided customers with a personalized, friendly, and efficient checkout experience
  • Processed cash, credit, and voucher payments efficiently
  • Balanced tills and performed administrative duties accurately
  • Resolved customer complaints and ensured high satisfaction levels
  • Assisted in managing financial and non-financial reports

Education

HS Diploma -

Sterling High School
11625 Martindale Rd Houston, Tx
05.2010

Project Management Certification -

Houston Community College
5601 West Loop S Houston, Tx 77081
01.2025

Skills

  • Project Planning & Execution
  • Team Coordination & Leadership
  • Risk & Issue Management
  • Resource Allocation & Inventory Control
  • Microsoft Office Suite
  • Asana
  • Trello
  • Jira
  • Budgeting & Performance Tracking
  • Adobe
  • Document Management
  • Communication & Stakeholder Engagement
  • Customer Service & Client Relations
  • Data Analysis & Data Entry
  • Inventory Control & Logistics
  • Multi-tasking & Time Management
  • Problem Solving & Decision Making
  • Results-driven Approach
  • Team Building & Training
  • Flexibility and adaptability

Timeline

Logistics Coordinator & Fleet Management

FedEx Ground
03.2016 - 01.2024

Cashier

McDonald’s
05.2011 - 04.2013

Package Handler/Driver Helper

FedEx Ground
05.2010 - 05.2016

Cashier

Cinemark
01.2009 - 08.2010

HS Diploma -

Sterling High School

Project Management Certification -

Houston Community College

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Johnathan Fowler