Summary
Overview
Work History
Education
Skills
Timeline
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Johnathan Franco

Victorville,CA

Summary

Dedicated and detail-oriented professional with a strong background in warehouse operations, exceptional customer service, and effective teamwork. Proven ability to optimize inventory processes, enhance customer experiences, and foster a cooperative and productive team environment. Recognized for consistently delivering results and exceeding expectations through efficiency, reliability, and collaboration.

Overview

1
1
year of professional experience

Work History

Cashier

Party City
Victorville, CA
10.2024 - 11.2024
  • Handled up to 40+ customer transactions daily with 98% accuracy in cash register operations. Delivered prompt and friendly service, leading to an overall satisfaction from customers.
  • Provided phone support to address product availability, order placement, and store polices, leading to positive customer feedback.

Fulfillment Center Warehouse Associate

Amazon
San Bernardino, CA
04.2024 - 07.2024
  • Processed an average of 200+ orders daily, maintaining a 99% accuracy rate in labeling, packing, and shipment preparations to meet tight deadlines.
  • Operated material handling equipment, including electric pallet jacks and conveyor systems, to efficiently move product and reduce processing time by 15%

Volunteer

Guidehouse
Gardena, CA
06.2023 - 08.2023
  • Supported the execution of 5+ community and public events by assisting with setup, organization, and breakdown, ensuring smooth operations.
  • Followed detailed instructions from event organizers to complete tasks such as arranging supplies and preparing venues, meeting tight deadlines efficiently

Education

High School Diploma -

Options For Youth
Victorville, CA
01-2024

Skills

Technical Skills: Freight Labeling, Heavy lifting, Assembly, Pallet Jack Operation

Customer Service Skills: Cash Handling, Returns Processing, Telephone Etiquette

Soft Skills: Teamwork, Relationship Building, Time Management

Timeline

Cashier

Party City
10.2024 - 11.2024

Fulfillment Center Warehouse Associate

Amazon
04.2024 - 07.2024

Volunteer

Guidehouse
06.2023 - 08.2023

High School Diploma -

Options For Youth

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Johnathan Franco