Adaptable professional with 9+ years of experience and a proven knowledge of conflict resolution, customer satisfaction, and customer communications. Aiming to leverage my skills to successfully fill the role at your company.
Overview
17
17
years of professional experience
Work History
WG-3 Food Service Worker
Bay Pines VA Hospital
Bay Pines, , Florida
10.2019 - Current
Enhanced team productivity by assisting with daily operational tasks.
Achieved efficiency in fast-paced settings through self-motivation and responsibility.
Collaborated effectively with team members to meet operational goals.
Maintained high sanitation standards while preparing and serving food safely.
Adapted quickly to new situations, ensuring seamless operational flow.
CASHIER
Seminole Smoke Shop
03.2017 - 01.2019
Ensured accurate payments through cash, checks, and credit transactions.
Processed refunds, receipts, and change efficiently for customer satisfaction.
Resolved customer inquiries and complaints to enhance service quality.
Calculated prices and bills accurately using registers and scanners.
Managed merchandise returns and exchanges to maintain inventory accuracy.
Trained staff on effective sales techniques and customer service strategies.
SECURITY GUARD
Seminole Hard Rock Hotel And Casino of Tampa
Tampa, Florida
04.2013 - 01.2017
Documented daily activities, equipment damage, theft, and unusual occurrences.
Responded to alarms and thoroughly investigated disturbances.
Patrolled areas to maintain order and safeguard property.
Issued warnings for rule violations, evicting offenders when necessary.
Reported suspicious behavior and violations to supervisors promptly.
INFANTRY
United States Army
10.2008 - 01.2012
Being the primary ground combat force, responsible for engaging the enemy in close-range combat, capturing objectives, and defending territory through patrols, direct assaults, and defensive operations, using various small arms and heavy weapons while operating in all climates and terrains, demanding high physical and mental resilience.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.