Open To Work
Johnathan Harris
Allen County Police Department
FORTWAYNE,IN
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Correctional OfficerAssistant ManagerInstaller E-3 Lance CorpralGraveyard Digger
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
FORTWAYNE, IN
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureHealthcare benefits
1
Certification
11
years of professional experience
Dedicated Operations Manager experienced in team leadership and optimizing processes to enhance customer satisfaction and safety protocols. Delivered effective training and maintained safety and security across facilities through crisis management and conflict resolution. Emphasized collaboration and adaptability to meet evolving needs while fostering a culture of reliability and integrity.
Work History
Correctional Officer
2 Years 6 Months- Enforced facility rules to maintain order and safety among inmates.
- Managed inmate interactions, facilitating communication and resolving conflicts effectively.
- Trained new officers on protocols, emergency procedures, and operational best practices.
- Conducted regular inspections to ensure compliance with safety protocols and standards.
- Collaborated with law enforcement agencies to enhance security measures within the facility.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Assistant Manager
2 Years 7 Months- Directed daily operations, maintaining compliance with company standards and policies.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed and maintained schedules to ensure adequate staffing during peak hours.
- Analyzed sales data to identify trends and improve promotional strategies effectively.
- Collaborated with management to enhance employee engagement and retention initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Installer
1 Year- Installed residential and commercial door and window systems with precision and attention to detail.
- Collaborated with clients to assess installation needs and provide tailored solutions for projects.
- Trained junior installers on best practices for equipment use and safety protocols in installations.
- Conducted regular inspections of completed installations to ensure compliance with quality standards.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
E-3 Lance Corpral
3 Years 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Graveyard Digger
8 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Emphasized attention to detail to ensure high-quality work and efficient task completion.
- Operated landscaping equipment to maintain grounds and enhance aesthetic appeal.
- Executed routine maintenance tasks, ensuring safe and clean outdoor environments.
- Monitored plant health, identifying and addressing pest issues proactively to sustain landscape quality.
Line Worker
5 Months- Operated machinery for assembly line tasks, ensuring efficient workflow and adherence to safety protocols.
- Inspected finished products for quality assurance, identifying defects and implementing corrective actions.
- Collaborated with team members to optimize production processes, reducing downtime and improving output consistency.
- Trained new employees on operational procedures, fostering a culture of safety and efficiency within the team.
- Used equipment properly to avoid workplace hazards or injuries.
Cook
5 Months- Prepared high-quality dishes according to established recipes and presentation standards.
- Trained new staff on food safety protocols and cooking techniques.
- Collaborated with team members to optimize kitchen workflow and efficiency.
- Managed inventory levels, ensuring freshness and availability of ingredients.
- Monitored food preparation processes to maintain consistency and quality standards.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Truck Loader
2 Months- Loaded and unloaded freight with precision, ensuring compliance with safety protocols.
- Collaborated with team members to streamline loading processes, enhancing overall workflow efficiency.
- Conducted inventory checks, maintaining accuracy in shipment records and stock levels.
- Reviewed shipping orders for accurate fulfillment.
Crew Member
3 Months- Improved operational efficiency by streamlining food assembly processes, reducing wait times for customers.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Manager
2 Months- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on service standards and operational procedures.
- Implemented inventory controls to reduce waste and maintain stock levels.
- Conducted performance evaluations to promote staff development and accountability.
Crew Member
2 Years 3 Months- Provided exceptional customer service during high-volume shifts, ensuring guest satisfaction and repeat business.
- Collaborated with team members to maintain fast-paced service flow during peak hours.
- Trained new crew members in food preparation techniques and company policies, enhancing team performance.
- Operated kitchen equipment efficiently, adhering to safety and cleanliness standards.
- Resolved customer complaints effectively, fostering a positive dining experience and loyalty.
Education
High School Diploma
- Relevant Coursework: Culinary program earning me multiple college credits and competed in culinary competitions on the state level.
Skills
Emergency response
First aid training
De-escalation techniques
Conflict resolution skills
Team leadership
Cash management
Problem-solving
Time management
Money handling
Inventory audits
Paperwork reviewing
Customer service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved waste management in Pizza Hut which led our waste percentage to go from 50% to 20%. After fixing the situation at my main store I was asked to move to multiple other locations to assist in cleaning up their inventory situations.
- Achieved a life saving award through being proactive with my supervision of my area in the jail as well as my training from the marine corps.
- Have multiple awards from my time in the USMC with documentation.
Certification
- Servsafe certification - good until 08/09/2027
- Red Cross CPR certified
Timeline
Correctional Officer
Allen County Police Department
02.2024 - 08.2026Read More
Assistant Manager
Pizza Hut
01.2022 - 08.2024Read More
Installer
Home Lumber of New Haven
01.2021 - 01.2022Read More
Graveyard Digger
Dignity Memorial
04.2020 - 12.2020Read More
Line Worker
Therma-Tru
07.2019 - 12.2019Read More
Cook
BJ's Restaurant & Brewhouse
01.2019 - 06.2019Read More
Truck Loader
UPS
11.2018 - 01.2019Read More
Crew Member
Vans Shoes
08.2018 - 11.2018Read More
Manager
Skyline Chili
04.2018 - 06.2018Read More
E-3 Lance Corpral
United States Marine Corps
07.2017 - 06.2021Read More
Crew Member
Wendys Restaurant
03.2015 - 06.2017Read More
Carroll High School
High School Diploma
Read More