Johnathan Hernandez
West Springfield,MA
Summary
Compassionate Certified Nursing Assistant and Student Nurse with hands-on experience in patient care, vital sign monitoring, and supporting nursing teams. Skilled in therapeutic communication and maintaining safe, comfortable patient environments. Committed to applying clinical skills and dedication to enhance patient outcomes in a specialty nursing setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Agawam West Rehab and Nursing
Agawam, MA
07.2023 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient areas to promote health standards.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with multidisciplinary teams to optimize patient care plans.
- Supported nursing staff in administering medications and treatments as directed.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Pharmacy Technician Trainee
Walgreen's Pharmacy
Agawam, MA
01.2023 - 10.2024
- Processed prescriptions with accuracy, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in medication management and patient consultations.
- Maintained inventory levels through regular stock assessments and reorder processes.
- Collaborated with healthcare providers to resolve prescription discrepancies efficiently.
- Conducted quality control checks on medications prior to dispensing to ensure accuracy.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Bachelor of Science - Nursing
College of Our Lady of The Elms
Chicopee, MA05-2027
Skills
- Patient Assessment (head-to-toe)
- Vital Sign Monitoring
- Safe Medication Administration
- Patient Triage
- Infection Control & PPE
- Wound Care & Dressing Changes
- Specimen Collection (venipuncture, capillary)
- Pain Assessment and Management
- Basic Life Support (BLS/CPR)
- Therapeutic Communication
- Cultural Competency
- Empathy and Compassion
Certification
- Certified Nursing Assistant (CNA) - Active, Expires: August 2027
- Basic Life Support (BLS) & CPR, American Heart Association - Active, Expires: July 2026
- Phlebotomy Certificate of Completion, Elms College -Completed August 2025
- Stop the Bleed Certification - Completed April 2025
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Certified Nursing Assistant
Agawam West Rehab and Nursing
07.2023 - Current
Pharmacy Technician Trainee
Walgreen's Pharmacy
01.2023 - 10.2024
Bachelor of Science - Nursing
College of Our Lady of The Elms