Johnathan Howard
Round Rock,TX
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
20
20
years of professional experience
Work History
General Manager
Advanced Auto Parts
01.2022 - 03.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Project Manager
Picture Perfect Landscaping
01.2012 - 01.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Develops project budgets, schedules, work plans, resource requirements, cost estimates, and projections.
- Reviews and recommends proposals and bids to management.
- Monitors and manages project cost to ensure project is completed within budget.
- Monitors and manages project quality to ensure project deliverables are acceptable and fulfill the terms of the project contract or specifications.
- Monitors and manages project timelines to ensure project schedule is met.
- Identifies potential project risks and difficulties. Develops strategies to mitigate or avoid them.
- Communicates and explains project methodology and processes to stakeholders, interested groups, and/or team members.
- Compiles and distributes project information, project status reports, and project budget expenditures.
- Identifies and makes recommendations for process improvements.
- Plans, assigns, and supervises the work of the project team members.
Marketing Specialist
Accenture
10.2018 - 11.2021
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
- Elevated brand reputation through the development of compelling public relations strategies and media outreach efforts.
- Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
- Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
- Improved customer retention rates by designing customized loyalty programs tailored to individual needs.
- Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
- Managed cross-functional teams to successfully execute product launches and promotional events.
- Delivered comprehensive market research reports that guided executive decision-making processes.
- Onboarded new team members and coached personnel in marketing tasks.
- Developed comprehensive marketing strategies for product launches, significantly increasing market penetration.
- Implemented customer segmentation strategies, tailoring communications for increased relevance and impact.
- Facilitated workshops and training sessions for marketing staff, enhancing team skills and performance.
- Tracked key metrics and developed spreadsheets and data models.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
Ad Classification Specialist
Accenture
01.2017 - 11.2021
- Coordinated with international counterparts to align global classification strategies, promoting seamless integration across markets.
- Evaluated effectiveness of existing classification tools, recommending improvements or alternatives as needed based on performance metrics gathered during testing phase.
- Identified complex problems and reviewed related information to develop and evaluate options and implement solutions.
- Mentored junior staff members, fostering professional growth and contributing to overall team success.
- Reviewed existing classifications for consistency with current regulations, updating as necessary to maintain compliance standards.
- Conducted regular audits of classified items, ensuring compliance with regulatory guidelines and mitigating potential risks.
- Increased productivity by automating routine tasks through the development of custom scripts and macros.
- Continually updated knowledge of industry trends and regulatory changes, ensuring the organization remained current in its approach to classification management.
- Resolved discrepancies in classification data by conducting thorough investigations and consulting relevant sources as appropriate.
- Managed a database of classified information, maintaining accurate records and facilitating easy retrieval when needed.
General Manager
Five Guys
02.2005 - 11.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Coached new managers through challenging situations involving employee relations or conflict resolution techniques.
- Monitored industry trends, adjusting product offerings accordingly to maintain competitiveness in the market.
- Managed daily cash reconciliation processes at multiple stores, ensuring accuracy in financial reporting.
- Participated in regional marketing initiatives to drive foot traffic into stores during key promotional periods.
- Spearheaded recruitment efforts in hiring highly-skilled retail professionals who contributed to the overall success of the stores.
- Reduced employee turnover by establishing a positive work environment and offering competitive benefits packages.
- Oversaw renovations and remodeling projects to enhance store environments, attracting new customers while retaining existing ones.
- Improved inventory management through the implementation of efficient tracking systems and regular audits.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Trained and mentored 35 new personnel hired to fulfill various roles.
- Built and maintained professional relationships with vendors and suppliers.
- Achieved 100% compliance on Steritech Auditing and Brand Protection Assessments in consecutive years.
- Promoted the restaurant through innovative trade and community events to boost visibility and customer loyalty.
- Transformed the Round Rock location from a 1-star rating to a 4-star rating within six months.
- Increased sales by 20%, turning the location into a million-dollar revenue store..
- Conducted regular performance evaluations of staff members, providing constructive feedback and coaching for continuous improvement.
- Established strong relationships with vendors and suppliers, ensuring optimal pricing negotiations and timely product deliveries.
Education
Bachelor of Science - Business Management
Art Institute of Austin
Austin, TX07-2020
Skills
- Collaborative Team Building
- Account Relationship Development
- Effective Project Coordination
- Schedule management
- Financial Performance Management
- Training Program Implementation
- Workforce Scheduling
- Customer Interaction Management
- Training and coaching
- Effective Multi-Tasking
- Strategic Project Management
- Project Timeline Management
Timeline
General Manager
Advanced Auto Parts
01.2022 - 03.2025
Marketing Specialist
Accenture
10.2018 - 11.2021
Ad Classification Specialist
Accenture
01.2017 - 11.2021
Project Manager
Picture Perfect Landscaping
01.2012 - 01.2022
General Manager
Five Guys
02.2005 - 11.2017
Bachelor of Science - Business Management
Art Institute of Austin
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