Summary
Overview
Work History
Education
Skills
Timeline
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Johnathan Jorgensen

Estherville

Summary

Versatile and results-driven professional with experience at Fed Ex Ground, adept in vehicle maintenance and customer interaction. Demonstrated ability to enhance delivery efficiency and customer satisfaction through attention to detail and a positive attitude. Proven track record in managing time effectively and maintaining rigorous safety standards, contributing to significant operational improvements.

History of working well in high-volume meat department environments to unload, stock and process new merchandise. Effective in inventory management, cleaning procedures, and case organization.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Fed Ex Ground
01.2023 - Current
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Meat Department Clerk

Farewaymarket
03.2020 - 12.2022
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Consulted with customers to discuss available meats, different cuts and quality options.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Restocked products based on available inventories and customer demands.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Unloaded merchandise and stocked cases with new merchandise.

Manufacturing Operator

Pure Fishing
07.2021 - 12.2021
  • Organized work to meet demanding production goals.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Operated machining equipment safely with team of operators.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Grocery Clerk

HyVee Foods
11.2017 - 11.2019
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Operated cash register to accurately process and record customer payments.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Estherville Lincoln Central
Estherville, IA
05-2020

Skills

  • Delivery logging
  • Commercial driving
  • Package scanning
  • Tractor-trailer driving
  • Attention to detail
  • Defensive driving
  • Vehicle maintenance
  • Time management
  • Heavy lifting
  • Stocking and inventory
  • Customer interaction
  • Positive attitude
  • Loading and unloading
  • Multitasking and organization
  • Record keeping

Timeline

Delivery Driver

Fed Ex Ground
01.2023 - Current

Manufacturing Operator

Pure Fishing
07.2021 - 12.2021

Meat Department Clerk

Farewaymarket
03.2020 - 12.2022

Grocery Clerk

HyVee Foods
11.2017 - 11.2019

High School Diploma -

Estherville Lincoln Central

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Johnathan Jorgensen