Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

JOHNATHAN J VERA

Allentown,United States

Summary

Certified Yard Switcher and Central Control Room Operator with a proven record of maintaining safe, efficient, and timely operations. Skilled in problem-solving, decision-making, and performing under pressure while meeting demanding goals. Recognized for strong teamwork, effective communication, and adaptability in fast-paced environments. Experienced in training and mentoring team members to drive consistent performance, and support overall success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Package Handler Trainer

Fedex Ground
03.2024 - Current
  • Achieved daily performance targets, working quickly to process shipments and meet customer demands.
  • Moved packages of all sizes by hand or with equipment such as forklifts and pallet jacks.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed safety protocols while working in fast-paced environment to prevent accidents or injuries.
  • Collaborated with team members to ensure efficient operations and high productivity levels within warehouse.
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.

Crew Trainer

Mc donalds Crew Trainer
07.2021 - 03.2024
  • Trained crew members on specific customer needs, keeping drive thru times below 120 seconds and maintaining customer satisfaction.
  • Trained new crew members on company policies, procedures, and safety guidelines.
  • Provided constructive feedback and coaching to employees needing improvement in performance.
  • Demonstrated effective communication skills while working with diverse team members.
  • Fostered positive work environment by promoting respect, inclusivity, and open communication among team members.
  • Guided employees through difficult situations by offering advice or sharing personal experiences when appropriate.
  • Informed training needs to restaurant training manager.
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety, and performance requirements.

Education

EPA 608 - HVACR

Fortis Institute
Lawrenceville, NJ
01-2026

High School Diploma -

Allentown High School
Allentown, NJ, United States
06.2024

Skills

  • Certified yard switcher
  • Central Control Operator
  • Proficient time management and multitasking
  • Works well under pressure
  • Employee training
  • Excellent teamwork and communication
  • Team leadership
  • Great workplace safety awareness
  • Outstanding customer service
  • Problem solving
  • Decision making
  • HVAC system installation

Personal Information

Certification

  • Certified Yard Switcher - Issued August 2025

Timeline

Package Handler Trainer

Fedex Ground
03.2024 - Current

Crew Trainer

Mc donalds Crew Trainer
07.2021 - 03.2024

EPA 608 - HVACR

Fortis Institute

High School Diploma -

Allentown High School
JOHNATHAN J VERA