Johnathan Marchbanks
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Teens Against Killing Everywhere
04.2022 - Current
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Improved program outcomes through diligent monitoring, evaluation, and ongoing refinement of strategies based on data-driven insights.
- Developed a high-performing team by recruiting, training, and retaining skilled staff members who contributed to the overall success of the organization.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed overall agency budget of 6.3 million dollars.
- Wrote, reviewed and edited proposals for grants, gifts, and contracts.
- Obtained pertinent organizational financial reports and other data to support grant applications and funding proposals.
- Secured funding for the organization by researching and writing compelling grant proposals.
Family Assistance Coordinator
Belleville Township High School District 201
07.2020 - 03.2022
- Implemented evidence-based programs aimed at improving school climate and promoting positive behavior among students.
- Conducted comprehensive assessments of students'' social-emotional functioning to inform interventions and service planning.
- Complied with federal, state and local standards relating to child protection, client confidentiality, risk assessment, and reporting and documentation.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Collaborated with students, teachers, administrators, parents and outside agencies.
- Developed and implemented strategies to reduce and prevent family conflict.
- Monitored students for signs of trauma, abuse and neglect.
- Improved client recovery rates by implementing evidence-based counseling techniques and individualized treatment plans.
- Coordinated referrals for addiction services based on individual client needs and preferences.
Instructional Technologist
Whiteside School District #115
07.2018 - 07.2020
- Created engaging multimedia presentations for lectures using tools such as Prezi or PowerPoint.
- Planned and monitored implementation of technology-based learning programs.
- Coordinated school-wide initiatives in promoting digital citizenship among students and staff members, fostering responsible use of technology.
- Provided professional development workshops for educators on effective integration of technology into instruction, promoting a tech-savvy teaching approach.
- Led the transition from traditional textbooks to digital resources, reducing costs and enhancing learning experiences for students.
- Enhanced learning experiences by incorporating multimedia tools and educational software into instructional materials.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Negotiated contracts and delivery plans with vendors.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
Intervention Specialist
High Mount School District #116
06.2017 - 10.2018
- Improved overall classroom performance by providing targeted support for struggling students in various subjects.
- Ensured a smooth transition between grade levels and school settings for students with disabilities through careful planning and collaboration with stakeholders.
- Promoted a positive learning environment by incorporating social-emotional learning strategies into daily activities.
- Increased student engagement through the use of differentiated instruction tailored to individual learning needs.
- Conducted assessments of students to determine individual needs.
- Maintained records of ongoing assessments and documentation of updates.
- Implemented behavior modification techniques to improve student social and academic performance.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Built strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
Claims Operations Specialist
Lumeris
10.2016 - 06.2017
- Collaborated with cross-functional teams to improve overall claims management processes.
- Maintained confidentiality of patient finances, records, and health statuses.
- Modified, updated and processed existing policies.
- Facilitated interdepartmental collaboration on high-priority cases, ensuring seamless communication and expedited resolutions.
- Led regular reviews of internal processes and policies to maintain adherence to regulatory standards and minimize risk exposure.
- Managed high-volume claims operations, ensuring timely resolution and accurate payments.
- Coordinated with contracting department to resolve payer issues.
Education
Certificate - Nonprofit Management
Saint Louis University
St Louis, MO05.2024
Master of Social Work - Clinical Social Work
Saint Louis University
St Louis, MO05.2020
Bachelor of Science - Education
Lindenwood University
Saint Charles, MO05.2017
Skills
- Business Consulting
- Marketing
- Staff Management
- Operations Management
- People and Culture
- Program Administration
- Resource Utilization
- Compliance Management
- Executive Leadership
- Human Resources Management
- Proposal Development
- Non-Profit Organization Funding
- Budget Development
Certification
- Licensed Clinical Social Worker - 2023-2025 (License #1740802941)
- Certified Professional Educator: Special Education (PK-21), Elementary Education (1-6), School Social Worker (PK-21) - 2017-20225 (License #2357080)
Affiliations
- National Association of Social Workers (Member #886928329)
- National Association of Black Social Workers
- Millennial Social Workers Association
- National Alliance on Mental Illinois (NAMI)
Timeline
Chief Operating Officer
Teens Against Killing Everywhere
04.2022 - Current
Family Assistance Coordinator
Belleville Township High School District 201
07.2020 - 03.2022
Instructional Technologist
Whiteside School District #115
07.2018 - 07.2020
Intervention Specialist
High Mount School District #116
06.2017 - 10.2018
Claims Operations Specialist
Lumeris
10.2016 - 06.2017
Certificate - Nonprofit Management
Saint Louis University
Master of Social Work - Clinical Social Work
Saint Louis University
Bachelor of Science - Education
Lindenwood University