Johnathan Moore
Clearwater
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
11
11
years of professional experience
Work History
Owner and Operator J&R Handyman Services
Myself
07.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assisted in recruiting, hiring and training of team members.
Maintenance Supervisor
ZRS Management
01.2019 - 07.2021
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 4 employees and scheduled shifts.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Provided guidance to management regarding project bids for onsite improvements.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Tracked and managed department costs for good budget adherence.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Organized ongoing maintenance schedules to boost system performance.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Analyzed and identified equipment failure root causes and initiated correction actions.
Maintenance Technician
Estates At Countryside
01.2013 - 01.2019
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Positively engaged with customers and maintained professional appearance as company representative.
- Executed tasks within time and budget constraints.
- Rewired and replaced faulty electrical components in equipment.
- Reported issues to property manager so effective resolutions could be put into place.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Safely and effectively handled wide range of cleaning products and solutions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Installed and maintained plumbing and HVAC systems.
- Diagnosed and repaired complex mechanical and electrical systems.
Education
No Degree -
Largo High School
Largo, FLSkills
- Business Management
- Staff Management
- Small Business Operations
- Cost Reduction
- Consulting
- Project Estimating
- Relationship Building
- Project Management
- Business Launch
- Operations Management
- Staff Hiring
- Customer Relations
- Financial Management
- Partnership Development
Timeline
Owner and Operator J&R Handyman Services
Myself
07.2021 - Current
Maintenance Supervisor
ZRS Management
01.2019 - 07.2021
Maintenance Technician
Estates At Countryside
01.2013 - 01.2019
No Degree -
Largo High School