Johnathan Moreno
Inglewood,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Call Center Agent
Modern Dental
07.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed daily logs for management review.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Sales Associate
Marshalls Department Store
03.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Crew Member
Rex's Batting Cages
01.2020 - 04.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Animo Leadership High School
Inglewood06.2022
Skills
- Critical Thinking
- Verbal Communication
- Conflict Resolution
- Adaptable and Flexible
- Multitasking Strengths
- Customer Service
- Meeting Deadlines
Timeline
Call Center Agent
Modern Dental
07.2023 - Current
Sales Associate
Marshalls Department Store
03.2022 - 07.2023
Crew Member
Rex's Batting Cages
01.2020 - 04.2020
High School Diploma -
Animo Leadership High School
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