Summary
Overview
Work History
Education
Skills
Timeline
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Johnathan Moreno

Inglewood,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Call Center Agent

Modern Dental
07.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Completed daily logs for management review.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Sales Associate

Marshalls Department Store
03.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.

Crew Member

Rex's Batting Cages
01.2020 - 04.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

Animo Leadership High School
Inglewood
06.2022

Skills

  • Critical Thinking
  • Verbal Communication
  • Conflict Resolution
  • Adaptable and Flexible
  • Multitasking Strengths
  • Customer Service
  • Meeting Deadlines

Timeline

Call Center Agent

Modern Dental
07.2023 - Current

Sales Associate

Marshalls Department Store
03.2022 - 07.2023

Crew Member

Rex's Batting Cages
01.2020 - 04.2020

High School Diploma -

Animo Leadership High School

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Johnathan Moreno