Johnathan Morris
Parma Heights,OH
Summary
Youth Care Specialist with expertise in crisis intervention and team leadership at OhioGuidestone. Proficient in behavior management and effective communication, with a focus on building trusting relationships. Experienced in training staff to create a positive therapeutic environment. Dedicated to improving client outcomes through innovative problem-solving and comprehensive support strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Youth Care Specialist Shift Lead
OhioGuidestone
09.2019 - Current
- Developed strong relationships with staff and clients to enhance collaboration.
- Led team members in effective operational methods and procedures.
- Conducted on-the-job training for new employees in unit.
- Served as a role model for staff by exhibiting professional behavior at all times.
- Organized recreational activities for residents according to their interests.
- Oversaw daily operations, ensuring compliance with regulations and standards.
- Utilized Therapeutic Crisis Model of Intervention, applying physical restraint when necessary for client safety.
- Followed protocols for emergency responses, including injury and acting-out situations.
- Monitored resident behavior to maintain a safe living environment.
- Collaborated with team to implement individualized treatment plans.
- Conducted weekly meetings with staff to review progress and discuss any issues or concerns.
- Composed work schedules for staff members and confirmed shifts had proper coverage.
- Tracked participation in residence life programs and assessed the impact on resident engagement.
- Participated in on-call rotation, responding to emergencies and incidents in a timely and effective manner.
- Facilitated conflict resolution among residents to maintain a peaceful and respectful community.
Supervisor
The Hope Center
01.2025 - 04.2025
- Coordinates and supervises the personnel and the program of an assigned residential treatment unit including:
- Providing care, support, attention and a positive, therapeutic atmosphere to all children in the assigned unit
- Maintaining consistent, firm and fair relationships with all children
- Serving as an appropriate, positive role-model.
- Ensuing the management of the physical needs of the children including health, hygiene, and physical comfort (food/clothing/shelter)
- Provides physical and emotional security for the children through intervention, correction and re-direction of negative behavior
- Ensures the whereabouts and activities of each assigned child at all times while on duty
- Coordinates the use of facilities and resources to provide structured group and support services to assigned clients
- Implements goal-directed groups addressing, but not limited to:
- Practical living skills
- Social skills
- Problem-solving skills
- Anger-management and conflict resolution
- Self-esteem building
- Prepares formal and informal reports on assigned children or program issues, as required
- Leads in the planning, supervision and provision of therapeutic and recreational activities.
- Transports children as necessary including, but not limited to medical appointments, activities, school
- Maintains current inventory and/or awareness of all supplies, equipment and furnishings
- Ensures effective coordination and exchange of information with staff and other provider/network agency programs
- Responds to crisis situations throughout agency including residents, staff and/or visitors
- Serves as on-site leader in the agency during non-traditional business hours or as assigned
- Consults regularly with Residential Manager regarding client care issues, policies, procedures, goals, philosophy, regulatory standards and requirements, etc.
- Assists with interviewing candidates for positions when necessary
- Ensures that employees receive orientation; trains employees in job duties, provides individual and/or group supervision regularly
- Monitors the work of employees and ensures compliance with policies and procedures; recommends and administers disciplinary action as necessary
- Ensures appropriate staff coverage through scheduling, assigning replacements or filling-in as necessary
- Assists with evaluating employee performance
Crisis Intervention Specialist
Bellefaire JCB
Cleveland, OH
06.2019 - 01.2020
- Utilize Therapeutic Crisis Model of Intervention, including use of physical restraint as necessary, to protect clients from risk of harm to themselves and/or others.
- Follow agency protocols on responding to and handling emergencies such as injury, runaway, and acting out situations. Follow treatment guidelines in developing and fostering acceptable alternatives to maladaptive, negative, and/or destructive behavior.
- Teach and role model pro-social, mediation, and self-management skills.
- Development of trusting, positive relationships between clients and staff in the facility.
- Initiate and facilitate all necessary communication with members of the team.
- Maintains accurate and timely records in accordance with funder and agency requirements.
Lead Youth Intervention Specialist
METROPOLITAN MINISTRY
Cleveland, OH
05.2013 - 02.2019
- Worked with 6 to 12 clients with co-occurring disorders.
- Acted as a role model for clients by exhibiting positive behaviors.
- Built positive rapport with law enforcement, court officials, and community service agencies.
- Communicated with local agencies, schools, courts, and employers.
- Developed and implemented database solutions in a timely manner.
- Always maintained and enforced a safe, clean working environment.
- Trained, developed, and counseled employees to develop a high-performing team.
- Completed timesheets, created monthly schedules, and bi-weekly supervisions.
- Supervised youth activities and ensured a safe environment for participants.
- Assisted in training new staff on program procedures and participant management techniques.
- Facilitated small groups focused on teaching life skills, such as conflict resolution techniques and decision-making strategies.
- Provided support and guidance to residents in developing life skills such as budgeting, time management and problem solving.
- Coordinated intake processes for new clients and referrals efficiently.
- Led campus tours and new resident orientations.
- Administered, coordinated or recommended disciplinary and corrective actions.
- Monitored surveillance footage to detect suspicious activity in real-time.
- Collaborated with law enforcement during investigations and incident responses.
- Communicated with team members to confirm availability and manage scheduling conflicts.
Education
Associate of Applied Science - Criminal Justice
Bryant & Stratton College
Parma, OH03.2012
High School Diploma -
John Marshall
Cleveland, OH06-2004
Skills
- Crisis intervention
- Therapeutic techniques
- Behavior management
- Data record keeping
- Emergency response
- Team coordination
- Client relationship building
- Training development
- Report preparation
- Conflict resolution
- Effective communication
- Problem solving
- Team leadership
- Staff performance evaluation
- Self-care techniques
- First aid and CPR
- Professional boundaries
- Rapport development
- Plan of action development
- Youth intake
- Life skills teaching
- Youth supervision
- Shelter arrangements
- Records management
- Time management abilities
- Written communication
- Client documentation
Awards
OhioGuidestone Employee of the Year 2023, OhioGuidestone Pathfinder recipient three times
Certification
Therapeutic Crisis Intervention Current-2026
American Red Cross - Current - 2027
NARCAN - Current - 2027
PAARR- Current -2025
WELLE Trainer -Current
Accomplishments
- Ohioguidestone Employee of the year 2023
Timeline
Supervisor
The Hope Center
01.2025 - 04.2025
Youth Care Specialist Shift Lead
OhioGuidestone
09.2019 - Current
Crisis Intervention Specialist
Bellefaire JCB
06.2019 - 01.2020
Lead Youth Intervention Specialist
METROPOLITAN MINISTRY
05.2013 - 02.2019
Associate of Applied Science - Criminal Justice
Bryant & Stratton College
High School Diploma -
John Marshall
Similar Profiles
Colin BoldinColin Boldin
Clinical Intern at OhioGuidestoneClinical Intern at OhioGuidestone
Paul SzalayPaul Szalay
Youth Care Specialist at OhioGuidestoneYouth Care Specialist at OhioGuidestone
Carlos RiveraCarlos Rivera
Peer Recovery Specialist at OhioGuidestonePeer Recovery Specialist at OhioGuidestone
Magda AugustinMagda Augustin
RN Floor at Pleasant Lake VillaRN Floor at Pleasant Lake Villa
Shirley SchrollShirley Schroll
Patient Access Representative at Cleveland ClinicPatient Access Representative at Cleveland Clinic