Summary
Overview
Work History
Education
Certification
Languages
Timeline
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Johnathan Peters

Niceville

Summary

Hardworking Information Systems Technician offering 5+ years of success in hardware and software installation and configuration. Extensive experience with diverse applications, operating systems, and platforms. My leadership in operations showcases a blend of hard and soft skills, driving efficiency and fostering team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AV Technician

Innovative Sight & Sound
11.2024 - Current
  • Created and implemented technical support plans for audio-visual systems.
  • Interfaced with customers to explain operation and instill confidence in installed systems.
  • Monitored and adjusted low-voltage levels to optimize performance.
  • Performed service and system maintenance.
  • Programmed and operated equipment to support seamless usage and connectivity.
  • Trained staff on proper use of equipment.
  • Researched and presented various solutions to presenters and site managers.

Electrical Technician

Innovative Sight & Sound
11.2024 - Current
  • Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
  • Installed electrical wiring through conduits and holes in both flooring and walls.
  • Tested, troubleshot, and calibrated equipment in shop and field.
  • Inspected equipment for defects and safety hazards and completed necessary repairs.
  • Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
  • Obtained measurements and readings using volt and ohm meters, meggers, IC testers, and dial indicators.
  • Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.

Manager of Operations

La Dolce Vita Wedding Venue
05.2020 - 10.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Developed and maintained relationships with external vendors and suppliers.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Restaurant Server

Darden Restaurants, Olive Garden
01.2017 - 04.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Master of Science - Management Information Systems

Florida State University
Tallahassee, FL
05-2027

Bachelor of Science - Management Information Systems

The University of West Florida
Pensacola, FL
05-2025

Associate of Arts - Business Administration And Management

Northwest Florida State College
Niceville, FL
05-2020

Certification

ProSource AV/Electrical Technician

Languages

German
Limited Working

Timeline

AV Technician

Innovative Sight & Sound
11.2024 - Current

Electrical Technician

Innovative Sight & Sound
11.2024 - Current

Manager of Operations

La Dolce Vita Wedding Venue
05.2020 - 10.2024

Restaurant Server

Darden Restaurants, Olive Garden
01.2017 - 04.2019

Master of Science - Management Information Systems

Florida State University

Bachelor of Science - Management Information Systems

The University of West Florida

Associate of Arts - Business Administration And Management

Northwest Florida State College

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Johnathan Peters