Johnathan Pratt

Facility and Ground Director

• Directed the operations and logistics of a multi-million dollar business.
• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Managed day-to-day operations of a large staff in multiple departments.
• Coordinated activities between different departments to ensure successful completion of projects.
• Analyzed financial data to make informed decisions on cost savings initiatives.
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• Created policies and procedures for improved workflow processes.
• Provided leadership and guidance to subordinate managers and supervisors.
• Maintained budgeting documents for accurate tracking of expenses.
• Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
• Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
• Implemented systems for monitoring employee attendance, scheduling, payroll.
• Developed training programs for new employees as well as existing staff members.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
• Monitored inventory levels to ensure adequate stock was available at all times.
• Facilitated meetings with key stakeholders to discuss progress towards objectives.
• Identified areas where process improvements could be made resulting in increased productivity.
• Negotiated contracts with suppliers ensuring best value pricing options were secured.
• Ensured compliance with applicable laws, regulations, industry standards.
• Prepared detailed reports outlining operational results on a regular basis.
• Established operational guidelines and identified opportunities for improvement.
• Worked with management team to develop operational goals aligned with business strategy.
• Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
• Recognized employees for demonstrating excellent service resulting in increased company morale.
• Communicated clear and consistent messages regarding departmental goals to produce desired results.

Ownder / Project Manager

• North Carolina / US Government Facilities and Grounds Contractor
• Managed daily operations of business, including hiring and training staff.
• Negotiated with project stakeholders or suppliers to obtain resources or materials.
• Developed and updated project plans to document objectives, technologies, schedules and funding.
• Assessed vendor performance against contractual requirements and provided feedback as needed.
• Performed quality assurance checks throughout various stages of a project in order to verify proper execution.
• Researched industry trends in order to stay abreast of best practices related to facilities management initiatives.
• Oversaw all grounds maintenance staff, ensuring proper training and scheduling.
• Monitored the condition of turf, trees, shrubs, flowers and other vegetation on the grounds.
• Developed and implemented a comprehensive landscape plan for the grounds.
• Ensured compliance with local, state and federal regulations related to landscaping operations.
• Coordinated with vendors and contractors to ensure timely completion of projects.
• Managed budgets for grounds-related activities and tracked costs associated with projects.

• Supervised and coordinated the daily activities of a team of maintenance staff.
• Reviewed invoices from vendors for accuracy before processing payment requests.
• Oversaw the development of short-term plans for major renovations or improvements.
• Managed the day-to-day operations associated with custodial services, grounds keeping, pest control.
• Compiled monthly metrics on facility usage, expenditures, staffing levels and customer satisfaction ratings.
• Collaborated with other departments within organization to coordinate special events requiring additional resources (e.g., graduation, board meetings, staff meeting)
• Organized staff of 80 by supervising daily operations, developing work schedules and assigning specific tasks.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Recruited and trained new employees to meet job requirements.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Provided feedback on job-site conditions that may present a risk of injury or illness.
• Participated in meetings with external auditors to discuss OSHA compliance issues.
• Assisted in developing and implementing OSHA safety compliance plans.
• Maintained records of all safety inspection activities conducted.

• Medically Retired
• Maintained communication with field personnel by utilizing radio frequencies and protocols.
• Operated a variety of radio equipment including base station radios, mobile radios, and portable radios.
• Ensured accurate operation of all communications systems used in the field.