Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Johnathan Radcliffe

Glen Burnie,MD

Summary

Dynamic Supervisor with a proven track record at Bradford Airport Logistics, excelling in team management and customer service. Enhanced productivity through effective training and mentoring, while implementing safety protocols. Strong analytical thinker with a commitment to operational excellence, fostering a culture of collaboration and continuous improvement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor

Bradford Airport Logistics
04.2022 - 07.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.

Technician

Alliance Material Handling
04.2018 - 12.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Worked with diverse types of weather and ground conditions.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Laborer

PDI Sheetz Construction
08.2015 - 01.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.

Education

Glen Burnie High School
Glen Burnie, MD

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Team building
  • Operations management
  • Inventory oversight
  • Verbal and written communication
  • Coaching and mentoring

Accomplishments

-Multiple Safety Champion awards

-Forklift Certified

  • Supervised team of 10 staff members.

Certification

  • Certified Forklift Operator, Bradford Airport Logistics

Timeline

Supervisor

Bradford Airport Logistics
04.2022 - 07.2025

Technician

Alliance Material Handling
04.2018 - 12.2019

Laborer

PDI Sheetz Construction
08.2015 - 01.2016

Glen Burnie High School

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