Dynamic and reliable Sandwich Artist at SUBWAY® Restaurants, skilled in customer service and cash handling. Enhanced service speed through effective time management and teamwork, while maintaining high sanitation standards. Committed to food safety and delivering exceptional dining experiences, consistently prioritizing customer preferences and fostering a collaborative work environment.
Hi, I’m
Johnathan Robbins
Kirksville,MO
Summary
Overview
1
Certification
21
years of professional experience
Work History
Self Employed
Entrepreneur
06.2024 - Current
Job overview
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Boosted customer satisfaction, refining customer service process to ensure quick and effective resolution of inquiries and complaints.
- Achieved sustainable business practices, sourcing eco-friendly materials and minimizing waste in production process.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
SUBWAY®Restaurants
Sandwich Artist
02.2014 - 04.2017
Job overview
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Tom Caley
Caley Construction
02.2004 - 02.2007
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Northwest Technical SchoolMaryville, MO
Certificate Of Technical Studies from Automechanics
05.2007
University Overview
EDWINS Leadership And Restaurant InstituteCleveland Heights, OH 44106
Certificate from Culinary Arts
08.2006
University Overview
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Food preparation
- Cash handling proficiency
- Attention to detail
- Dependable and honest
- Safe food handling
- Health and safety compliance
- Willingness to learn
- Food allergy awareness
Certification
ASE certified mechanic
Timeline
Entrepreneur
Self Employed
06.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
02.2014 - 04.2017
Caley Construction
Tom Caley
02.2004 - 02.2007
Northwest Technical School
Certificate Of Technical Studies from Automechanics
EDWINS Leadership And Restaurant Institute
Certificate from Culinary Arts
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