Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnathan Rodgers

Carthage,NC

Summary

Professional grocery retail worker with solid background in customer service and inventory management. Skilled in maintaining product displays, managing stock levels, and ensuring clean shopping environment. Strong team collaborator who adapts to changing needs and consistently delivers results. Reliable and focused on enhancing customer satisfaction and operational efficiency.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

10
10
years of professional experience

Work History

Perishable Manager

Foodlion Grocery Store
05.2025 - Current
  • Arranged merchandise in optimum locations according to shelf allocation established by management, with focus on convenient customer access.
  • Streamlined ordering processes to minimize stockouts while reducing overstock situations that contribute to shrinkage.
  • Controlled and tracked inventory loss due to spoilage or unmet quality standards.
  • Delegated workload of department fairly and evenly and motivated team to top performance and loyalty.

Dairy/Meat Department Associate

Food Lion
06.2015 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
  • Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.

Education

Associate of Applied Science - Information Technology Computer Programming

Sandhills Community College
Pinehurst, NC
12-2018

Skills

  • Organizational growth
  • Cleaning and sanitation
  • Stocking shelves
  • Product rotation
  • Attention to detail
  • Customer service
  • Punctual and reliable
  • Team contribution

Timeline

Perishable Manager

Foodlion Grocery Store
05.2025 - Current

Dairy/Meat Department Associate

Food Lion
06.2015 - Current

Associate of Applied Science - Information Technology Computer Programming

Sandhills Community College