Johnathan Terry
Reno,NV
Summary
Veteran warehousing professional of nearly 20 years working in all aspects of distribution warehousing of soft and hard goods from dock to dock
Highly skilled and adaptable to the ever changing needs of the end customer and internal teams alike
Overview
18
18
years of professional experience
Work History
Inventory Control Supervisor
WESCO
Reno, NV
12.2024 - 02.2025
- Supervised inventory management processes, ensuring accuracy and compliance with company standards.
- Conducted regular audits of inventory systems, identifying areas for process improvement and training needs.
WMS Specialist
Ashley Homestores
Las Vegas, NV
03.2024 - 05.2024
- Worked directly with the distribution and fulfillment center management end users to troubleshoot problems or issues that arise
- Applied continuous improvement philosophy to improve the overall workflow efficiency
Senior Production Lead
Return Management Services, Inc
Sparks, Nevada, USA
05.2023 - 08.2023
- Lead a team of 5 associates in processing returns from various grocery vendors in a new process for the site
- Processed incoming returned items with an average of 48 hours turn around per truckload
- Coordinated picking/shipping 1-3 truckload shipments per week with the sales team
Operations Analyst I
Stord
Sparks, NV
10.2022 - 03.2023
- Handled day to day communications with assigned accounts to ensure orders were handled by operations within SLA across multiple fulfillment centers
- Conducted bi-weekly follow ups on delayed shipments with transportation teams to seek resolution and any potential chargebacks
- Supported operations on the floor during peak operations or associate weather challenges
Senior Project Manager
Chewy
03.2018 - 01.2020
- Provided support of internal software for tier one issues to 7 various fulfillment centers
- Performed the successful project launch of 2 fulfillment centers (800k sqft) for all internal software along with on-site support for the first month of launch
- Created and updated SOP items for software systems leveraged by the centers
Inventory Control Operations Manager
Chewy
04.2015 - 03.2018
- Performed 8 external audits and 1 physical inventory with discrepancies of 0.16% net or lower change in inventory
- Oversaw 30 team members across multiple shifts to maintain quality in a 7 day/22 hour operation
- Coached 5 employees to move onto operation leads/supervisors/managers within the building in various departments
- Conducted a Cubiscan project to dimension 25000 skus for shipping cartonization and putaway cube logic
Outbound/Inbound Lead
Chewy
07.2014 - 04.2015
- Launched Chewy.com second internally managed fulfillment center
- Coordinated the activities of 30 employees to maintain 99.9% SLA outbound orders and 72 hour dock to stock SLA for inbound shipments
- Assisted the Operations Manager with employee feedback and coaching
Outbound/Inventory Control Supervisor
Bloch Inc
06.2007 - 05.2014
Education
Supervisory Management
UNR Extended Studies
Reno, NV10-2014
Skills
- Microsoft: Excel, Word, Powerpoint, Project, Vizio, Outlook,
Sharepoint
- Warehouse Management Systems (WMS): HighJump, Logiwa,
InfoPlus, Full Circle
- Ticketing Systems: ServiceNow, RemedyForce, ZenDesk
Project Tracker: JIRA, Confluence
- Reporting: Tableau (via Vertica and SQL databases)
- RF Units: AML, Motorola, and Zebra
Timeline
Inventory Control Supervisor
WESCO
12.2024 - 02.2025
WMS Specialist
Ashley Homestores
03.2024 - 05.2024
Senior Production Lead
Return Management Services, Inc
05.2023 - 08.2023
Operations Analyst I
Stord
10.2022 - 03.2023
Senior Project Manager
Chewy
03.2018 - 01.2020
Inventory Control Operations Manager
Chewy
04.2015 - 03.2018
Outbound/Inbound Lead
Chewy
07.2014 - 04.2015
Outbound/Inventory Control Supervisor
Bloch Inc
06.2007 - 05.2014
Supervisory Management
UNR Extended Studies