Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Johnathan Torres

Maywood

Summary

Dynamic professional with a proven track record in calendar management and client relationship-building at Maverick Concierge. Recognized for exceptional service and leadership, consistently fostering strong connections and mentoring team members. Dependable and self-motivated, thriving in fast-paced environments while delivering outstanding results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Concierge

Maverick Concierge
04.2023 - Current
  • Lead concierge at a high-end residential property; consistently recognized for professionalism and client service.
  • Trusted with calendar coordination, front-desk operations, and scheduling building services via Microsoft Outlook.
  • Built strong relationships with residents and staff, helping secure a new client contract through top-tier performance.
  • Mentored new hires and trained team members to uphold high service standards.

Waitstaff

California Pizza Kitchen
Garden State Plaza
09.2022 - Current
  • Contributed to the location's ranking as the #1 CPK on the East Coast.
  • Built rapport with guests and coworkers to ensure smooth, efficient table management.
  • Personally credited by management for exceptional service and team support in high-volume settings.

Crew Member

Five Guys
11.2021 - 06.2022
  • Led by example in high-pressure situations while managing food prep and customer interaction.
  • Developed trust and teamwork with coworkers while ensuring customer satisfaction.
  • Gained experience with shift planning, coordination, and internal communication.

Waitstaff

Seasons Catering Hall
01.2020 - 01.2022
  • Assisted with logistics and event planning including timeline coordination and team assignments.
  • Recognized for leadership in preparing high-capacity events and training new staff.
  • Maintained strong guest relations and a polished professional presence.

Education

Graduated -

Hackensack High School
Hackensack, NJ
01.2022

A.S. - Business Administration

Bergen Community College
Paramus, NJ

Skills

  • Calendar management and scheduling
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Client and coworker relationship-building
  • Administrative and clerical support
  • Written and verbal communication
  • Multitasking and time management
  • Team leadership and onboarding
  • Punctual
  • Dependable
  • Self-motivated
  • Conflict resolution
  • Relationship management
  • Logistics coordination
  • Communication skills
  • Professional demeanor

Certification

Microsoft Office (Excel, Word, PowerPoint, Outlook), Bergen Community College, MM/DD/YY

References

Available upon request.

Timeline

Concierge

Maverick Concierge
04.2023 - Current

Waitstaff

California Pizza Kitchen
09.2022 - Current

Crew Member

Five Guys
11.2021 - 06.2022

Waitstaff

Seasons Catering Hall
01.2020 - 01.2022

Graduated -

Hackensack High School

A.S. - Business Administration

Bergen Community College

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