Johnathan Yelverton
Fort Worth,TX
Summary
Dynamic leader with a proven track record at Waffle House, adept in staff recruitment and performance evaluation. Excelled in budget management and operational efficiency, enhancing customer satisfaction and loyalty. Demonstrated inventory control expertise, achieving significant cost savings. Skilled in fostering team growth and driving profitability, with a focus on surpassing objectives through strategic planning and customer relationship management.
Overview
23
23
years of professional experience
Work History
Unit Manager
Waffle House
Fort Worth, TX
09.2023 - Current
- Led recruitment efforts, interviewing, hiring, and training new staff members.
- Prepared and presented reports on unit performance, challenges, and achievements to senior management.
- Reviewed monthly P&L statements to monitor budget goals and performance objectives.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Monitored staff performance, providing regular feedback and conducting performance evaluations.
- Managed inventory levels to minimize waste and maximize cost savings.
Lead Technician
Surveillance made affordable
Haltom City, TX
03.2018 - 01.2023
- Installed operating systems, configured settings, and added and removed applications as needed.
- Ensured that all systems were compliant with industry standards and regulations.
- Kept records of parts and equipment used in projects to update inventory.
- Provided technical support to customers and staff on a variety of hardware and software issues.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
District Manager
Great Lakes Management Group
Coppell, TX
01.2017 - 03.2018
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Organized promotional events in order to drive sales volume in the district's stores.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
Manager
Whataburger
Fort Worth, TX
05.2002 - 06.2016
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Optimized profits by controlling food, beverage and labor costs.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Education
High School Diploma -
Home Based Education
Fort Worth, TX05-2004
Skills
- Staff recruitment
- Performance evaluation
- Budget management
- Inventory control
- Operational efficiency
- Customer relationship management
Timeline
Unit Manager
Waffle House
09.2023 - Current
Lead Technician
Surveillance made affordable
03.2018 - 01.2023
District Manager
Great Lakes Management Group
01.2017 - 03.2018
Manager
Whataburger
05.2002 - 06.2016
High School Diploma -
Home Based Education
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