Johnathan johnson
Spanaway
Summary
Proactive Fulfillment Associate experienced in monitoring production flow and addressing delays. Known for strong problem-solving skills, attention to detail, and collaboration with team members to enhance efficiency and maintain a safe workspace.
Overview
9
9
years of professional experience
2014
2014
years of post-secondary education
Work History
Fulfillment Associate
Amazon.com Services LLC
Kent
10.2018 - Current
- Sorted and packaged products for timely shipment to customers.
- Collaborated with team members to maintain a clean and safe workspace.
- Conducted quality checks on items before packing for delivery.
- Monitored production flow and addressed any delays or issues promptly.
- Communicated effectively with supervisors regarding workflow and efficiency improvements.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Followed proper packaging requirements depending on order size and type.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Accepted, processed and quickly filled orders.
- Packed merchandise for delivery and moved items to delivery area.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Loaded items onto pallets or into containers for shipment.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Labeled cartons correctly prior to shipping outbound packages.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
Crew Member
McDonald's
Puyallup
10.2016 - 10.2018
- Provided exceptional customer service during high-volume shifts.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of work areas and dining spaces.
- Collaborated with team members to ensure timely order fulfillment.
- Adhered to health and safety standards while handling food products.
- Managed inventory levels by restocking supplies as needed.
- Engaged with customers to enhance their dining experience effectively.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
Weber High School
430 Weber High Dr, Pleasant View, UT 8441401-2017
Skills
- Order processing
- Quality assurance
- Inventory management
- Equipment operation
- Package handling
- Safety compliance
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Customer engagement
- Conflict resolution
- Shipment receiving
- Trailer loading
- Pallet jack experience
- Sorting and organizing
- Shipping procedures
- Warehouse operations
- Order picking abilities
- Fulfillment processing
- Problem-solving
- Willing to learn
- Heavy lifting
- Pallet stacking
- Multitasking and organization
- Decision-making
Languages
Spanish
Limited
Affiliations
Sakura-con logistics volunteer 2018-2019
Timeline
Fulfillment Associate
Amazon.com Services LLC
10.2018 - Current
Crew Member
McDonald's
10.2016 - 10.2018
High School Diploma -
Weber High School