Johnathen Burkhart
Portland,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
REI
12.2021 - Current
- Customer Service, Action Sports, & Banker Job Duties
- Processes purchases, membership, service and return transactions at the register in alignment with REI’s 100% satisfaction guarantee
- Collect payment for goods, make change, and distribute receipts
- Performs unique transactions such as special orders, Outdoor School registration, special ticket sales, and store mail-outs
- Identifies, research, and resolve customer issues
- Extra duties as assigned
Leasing Professional
Greystar
10.2019 - 12.2021
- Perform all sales and leasing activities to achieve the community’s revenue and occupancy goals, greet and qualify prospects, conduct community tours and show apartments, process applications, prepare the lease and move-in package, and ensure a smooth resident move-in and lease signing
- Inspect apartments prior to resident move-in and ensure apartments are in move-in ready condition
- Use the on-site property management software Yardi Voyager & Yardi Voyager Plus to track apartment availability, record traffic and leasing activities, manage resident and prospect data
- Follow-up with prospects and new residents to ensure satisfaction
- Respond quickly and courteously to residents and client/owner concerns and questions
Pizza Chef
Pizzicato Pizza
06.2019 - 10.2019
Pizza Chef
Pizzeria sul Lago
10.2018 - 06.2019
Retreats & Programs Coordinator
Kalani Oceanside Retreat Center
01.2018 - 10.2018
- Review and process retreat applications
- Determine occupancy needs and availability for retreats
- Prepare contract & schedule deposit and payments for facilitators
- Coordinate all details involved with retreat
- Organize transportation for arriving and departing retreat participants
- Perform orientation for retreat participants
- Correspond with facilitators to ensure all of their needs are satisfied
Facilities Coordinator
Lifestyle Properties LLC
04.2017 - 12.2017
- Inspect vacation homes and assure that cleanliness standards are met prior to guest's arrival
- Inspect vacation homes for damages after guest's checkout
- Perform routine maintenance on vacation homes
- Report any maintenance issues to Maintenance Department that require further action
- Greet guests at homes and give tours as needed
- Assist Reservations Department with reservations as needed
- Train housekeepers and assure that cleanliness standards are met
Spa Host
Four Seasons Resort Hualalai
08.2015 - 02.2016
- Greet guests with Aloha and create and provide a comfortable environment for them
- Provide guests with a thorough knowledge of the sports, fitness and recreational services offered
- Offer guests a detailed tour and orientation of all Spa and Sports Club facilities
- Maintain cleanliness in Spa and Sports Club facilities
- Ensure that all amenities are kept stocked and in a high-quality presentation
Interpretive Naturalist Tour Guide
Hawaii Forest & Trail
04.2014 - 07.2015
Volunteer Coordinator
Kalani Oceanside Retreat Center
08.2012 - 04.2014
Bookstore Coordinator
University Of Western States
10.2008 - 02.2012
Education
Massage Therapy
East West College of The Healing Arts
Portland, OR06.2024
Skills
- Reiki II Certification since 1997
- Massage Therapies
- Medical Terminology
- Effective Written and Verbal Communication
- Telephone Etiquette
- Problem Solving Aptitude
- Teamwork and Collaboration
- Empathy and Compassion
- Detail-Oriented Approach
Timeline
Retail Sales Associate
REI
12.2021 - Current
Leasing Professional
Greystar
10.2019 - 12.2021
Pizza Chef
Pizzicato Pizza
06.2019 - 10.2019
Pizza Chef
Pizzeria sul Lago
10.2018 - 06.2019
Retreats & Programs Coordinator
Kalani Oceanside Retreat Center
01.2018 - 10.2018
Facilities Coordinator
Lifestyle Properties LLC
04.2017 - 12.2017
Spa Host
Four Seasons Resort Hualalai
08.2015 - 02.2016
Interpretive Naturalist Tour Guide
Hawaii Forest & Trail
04.2014 - 07.2015
Volunteer Coordinator
Kalani Oceanside Retreat Center
08.2012 - 04.2014
Bookstore Coordinator
University Of Western States
10.2008 - 02.2012
Massage Therapy
East West College of The Healing Arts
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