Johnathen Henry
Fayetteville,NC
Summary
Dynamic leader with a proven track record at Ken Garff, adept in sales operations and complex problem-solving. Excelled in maximizing sales and profitability, leveraging skills in teamwork and collaboration. Demonstrated expertise in sales presentations, enhancing customer financing options, and driving team performance. Achieved significant sales growth by fostering a culture of continuous learning and professional development.
Overview
25
25
years of professional experience
Work History
Automotive Sales Manager
Ken Garff
2023.08 - 2024.06
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Automotive Finance Manager
Ken Garff
2022.01 - 2023.08
- Developed strong relationships with banks, credit unions, and other lending institutions to securing best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing benefits of specific financing plans based on their unique needs.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Automotive Finance Director
Halladay Motors Inc
2016.06 - 2022.01
- Assisted with recruiting, interviewing, and hiring new department employees.
- Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
- Streamlined financial processes by implementing efficient budgeting and forecasting systems.
- Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
Automotive Sales Consultant
Tyrrell Auto Centers
2015.01 - 2016.06
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sabbatical
N/A
2014.09 - 2015.01
- Took time off after the Military to become a stay at home single parent
Investigator
Air Force
1999.10 - 2014.09
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Maintained detailed records of investigations, ensuring accuracy and compliance with departmental policies and procedures.
- 94% conviction rate enhancing safety standard for Military installation
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
Education
Associate of Science - Criminal Justice
Community College of The Air Force
Montgomery, AL02.2010
Skills
- Sales operations
- Sales Presentations
- Complex Problem-Solving
- Verbal and written communication
- Teamwork and Collaboration
- Decision-Making
Timeline
Automotive Sales Manager
Ken Garff
2023.08 - 2024.06
Automotive Finance Manager
Ken Garff
2022.01 - 2023.08
Automotive Finance Director
Halladay Motors Inc
2016.06 - 2022.01
Automotive Sales Consultant
Tyrrell Auto Centers
2015.01 - 2016.06
Sabbatical
N/A
2014.09 - 2015.01
Investigator
Air Force
1999.10 - 2014.09
Associate of Science - Criminal Justice
Community College of The Air Force
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