Johnathen Houston
Houston,TX
Summary
Detail-oriented college graduate with a Master of Business Administration (M.B.A.) in Project Management (3.56 GPA), with 11+ years of work experience. I aim to leverage my academic experience and proven budgeting, asset management, andsis knowledge financial analysis to fill your company's Regional VP Affordable Housing role successfully. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals.
Overview
16
16
years of professional experience
Work History
Contractor
Devoted Angels Group Home
Houston , TX
06.2021 - Current
- Supervised staff training and development by acting as role models and instructing staff on appropriately interacting with residents.
- Supervised 10 group homes serving 75 residents with behavioral and developmental disabilities issues by motivating the direction of a 45-member team.
- Initiated positive relationships with residents, staff, and other individuals by being respectful, actively listening, and asking appropriate questions.
- Maintained records for resident funds, bank accounts, and petty cash using Quickbooks and Freshbooks.
- Approved activities, complied with the facility policies, adhered to budget, and offered educational value.
- Monitored the performance of 45 staff members to gauge work efficiency and improve overall productivity.
- Investigated and resolved property complaints and violations to foster a pleasant living environment for residents.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
VP Asset Manager
Pantheon Properties
New York , NY
09.2018 - 05.2021
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial properties
- Negotiated management and service contracts, determined priorities, and discussed properties' financial and operational status.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
- Managed a portfolio of 800 Million assets with a wide range of tenants for the organization.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Multifamily Regional Manager
Trinity Property Management
Atlanta , GA, Texas
07.2013 - 09.2018
- Raised rates from 2016 to 2017 an average of 19.7% for new leases and 11% for renewal leases
- In 2017, it improved miscellaneous income by 7.2% and increased controllable net operating income by 13.0%
- Reduced spending by 7.0% last year through the negotiation of services, tighter spending control and implementation of variable staffing model
- Developed and cross-trained team members to be promoted from within the company, reducing employee turnover to less than 15% over three years
- Increased traffic on social media review sites, resulting in an average positive rating of 75% and driving new prospects.
- Expanded business, developed revenue and managed market gains.
- Implemented change management and distributor network restructuring strategies, identifying underperforming locations as targets for acquisition.
Multifamily Property Manager
BH Management
Houston , TX
08.2008 - 07.2013
- Kept up to date on properties and real estate demands and market issues to guide the clients
- Managed the entire sales process by demonstrating strong sales skills and maintaining customer satisfaction for sixteen staff members
- Prepared monthly accounting reports to lenders and investors
- Maintained accurate tenant ledgers and correspondence follow-up with delinquent tenant accounts for rent collections
- Software: Yardi | Onesite | Rent Café | Entrata | Appfolio | Microsoft Teams
- Supervised administrative and maintenance staff, supporting the needs of tenants in 700 units.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Compiled and conveyed operational and financial data to regional manager.
Education
MBA - Project Management
SOUTHERN NEW HAMPSHIRE UNIVERSITY
08.2018
Bachelor of Science - Business Administration
SOUTHERN NEW HAMPSHIRE UNIVERSITY
06.2016
Skills
- Business Development
- Business Planning
- Business Administration
- Operations Management
- Contract Management
- Staff Management
- Budget Control
- Negotiation
- Crisis Management
- Accounts Receivable
- Budget Management
- Property Marketing
- Client Relations
- Financial Oversight
- Complaints Investigation
- Rental Listings Research
- Microsoft Office
- Fair Housing Mandates
- Relationship Building
References
REFERENCES References available upon request
Timeline
Contractor
Devoted Angels Group Home
06.2021 - Current
VP Asset Manager
Pantheon Properties
09.2018 - 05.2021
Multifamily Regional Manager
Trinity Property Management
07.2013 - 09.2018
Multifamily Property Manager
BH Management
08.2008 - 07.2013
MBA - Project Management
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Bachelor of Science - Business Administration
SOUTHERN NEW HAMPSHIRE UNIVERSITY
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