Johnathon Bell
Tyler
Summary
Dynamic manager with a proven track record at Mandoline Hospitality, excelling in workflow management and staff development. Skilled in transaction monitoring and providing constructive feedback, I implemented process improvements that enhanced efficiency and resolved conflicts effectively, fostering a collaborative team environment.
Overview
11
11
years of professional experience
Work History
Manager of Javi's, III Palms, Twelve, FD's
Mandoline Hospitality
Tyler
01.2023 - Current
- Led team meetings to align on project goals and expectations.
- Oversaw performance evaluations to ensure staff development and accountability.
- Implemented process improvements to optimize workflow and reduce inefficiencies.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Implemented quality control measures to uphold company standards.
Manager Assistant
Bruno's Pizza & Pasta
08.2017 - 12.2022
- Worked to maintain cleanliness of reception area to maintain welcoming environment
- Escorted visitors to specific offices or meeting rooms
- Utilized strong time management and organizational skills to ensure smooth and seamless operations
- Responded to special requests and needs
- Coached new employees on administrative procedures, company policies and performance standards.
Sale Advisor
BMW of Tyler
Tyler
04.2018 - 10.2018
- Generated leads and maintained lists of prospective customers.
- Prepared weekly and monthly reports of business activity and sales forecasts.
- Advised clients regarding accounts, pricing schedules and financing options.
- Worked with management teams to develop annual sales plans, goals and targets.
Vice President
Mitch's Car Audio
06.2015 - 08.2017
- Identified and solved issues to drive business objectives
- Identified opportunities to improve business process flows and overall company improvement
- Attended tradeshows and client meetings, promoting the company brand and building rapport with prospects and partners
- Resolved issues and recommended actions based on production and compliance problems
- Identified opportunities to improve business process flows and overall company improvement.
Razzoo's Cajun Cafe
01.2015 - 08.2016
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours
- Promoted items on beverage lists and restaurant specials
- Served beverages, breads and butter and replenished items as necessary
- Maintained complete knowledge of restaurant menu, including daily specials
- Folded napkins throughout the day to maintain an adequate supply
- Listened to, understood and clarified guest concerns and issues.
Bartender Server
Eagle's Bluff Country Club
Bullard
04.2014 - 03.2015
- Ensured superior service and efficiency at all times
- Assisted with bartending duties during high-volume shifts
- Assisted with guest inquiries, take-out orders and restaurant cleanliness
- Handled customer complaints with poise and grace, immediately resolving issues by contacting the Manager
- Inventoried and restocked items throughout day
- Explained menu options in detail so that customers could make educated decisions on food items
- Set dining tables according to type of event and service standards
- Bussed, cleared, cleaned and set tables in quiet and efficient manner
- Maintained high standards of cleanliness and sanitation.
Education
High School Diploma -
E Tyler Junior College
TX01.2012
Bullard High School
Bullard, TXSkills
- Transaction Monitoring
- Product And Service Knowledge
- Managing Multiple Priorities
- Workflow Management
- Positive And Constructive Feedback
- Work Prioritization
References
References available upon request.
Timeline
Manager of Javi's, III Palms, Twelve, FD's
Mandoline Hospitality
01.2023 - Current
Sale Advisor
BMW of Tyler
04.2018 - 10.2018
Manager Assistant
Bruno's Pizza & Pasta
08.2017 - 12.2022
Vice President
Mitch's Car Audio
06.2015 - 08.2017
Razzoo's Cajun Cafe
01.2015 - 08.2016
Bartender Server
Eagle's Bluff Country Club
04.2014 - 03.2015
High School Diploma -
E Tyler Junior College
Bullard High School
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