Johnathon David (JD) Bettencourt

Work History

RoadSafe Traffic Systems

08.2024 - Current

Patiently directed motorists towards detours and alternate routes.
Worked in a combination of residential areas and city streets.
Used flagging tools such as stop and slow paddle and red flag.
Familiar and capable with handling high volume traffic
Controlled flow of automotive traffic under direction of project supervisor.
Professionally communicated with laborers and other flaggers to safely direct traffic.

Uber

05.2024 - Current

Boasting 725 trips, Zero 1, 2, or 3 star ratings.. Two 4 stars, and 453 Five star ratings.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Picked up riders at designated locations and greeted upon vehicle entry.

Las Vegas Neurology Center

01.2023 - 06.2024

Responsibilities include answering new patient phone calls anywhere from 70-100 a day myself, creating new patient charts, verifying insurance and eligibility, obtaining referrals, scheduling a multitude of appointments including new patient consultations, follow ups, a variety of Botox injections, testing for EMG's, EEG's, VNG's, UFC pre-fight evaluations, and NFL concussion patients
Worked closely with Dr. Jay Mahajan and Dr. Robert Balsiger, managing and creating their personal work schedules for the entire year in addition to making modifications day to day while considering patient needs
I would resolve scheduling conflicts if a provider called out and reschedule patients in an appropriate amount of time, I was responsible for confirming patient appointments, processing over the phone payments, worked closely with the scheduling manager and Vice President of the company on multiple background projects as we hired new providers
Responsible for all new hire training, often juggling multiple new hires for up to 6 weeks at a time
Resolved patient conflicts as they arose, de-escalated situations, always tried to maintain a positive relationship with the patient, typically providing my extension so they could reach me directly for further conflict resolution if needed

Whole Foods market

04.2022 - 01.2023

I was a team member in the Prepared Foods Department
The day to day tasks were dependent on my position
I would opening or close the chef case, burgers, and sandwich station on a daily basis, or I would open or close the pizza station
I was responsible for maintaining the stock of product, verifying product dates and ensuring they are labeled correctly, putting it out to be sold as well as assisting and informing customers in a positive and prompt manner
I have helped many new hires get a good grasp and understanding of what will be required of them and how to perform their duties with the most efficiency

Mile High Striping

07.2022 - 11.2022

The three main job responsibilities included seal coating, crack filling, along with a combination of painting, striping and signage typically done together.
Each job had an umbrella of their own responsibilities which included assists in preparing vehicles before leaving the shop and ensuring we have everything needed to complete the job(s)
With seal coating I would drive and operate the truck, I would lay out material with a hose, or spread the material with a squeegee as needed in an incredibly detailed manner
I also manage the amount of material in the truck and filled it up as needed
When crack filling I will use the pour pot or a wand to help fill cracks or the squeegee would spread the material out evenly. I also ensured the proper amount of material was the crack fill machine
Responsibilities that came with striping included setting out new layouts of parking lots, measuring the width and length and making sure the project is square and even, using a striping machine pushed by hand to operate and spray the parking lot lines as well as spraying ADA signage in parking spots as needed
Other misc tasks I would perform included installing signs such as no parking fire lane signs, ADA signage, speed radars, and parking blocks all using heavy equipment
We would also apply thermal material using blow torches and propane to lay out crosswalks or lines along the road