Johnathon Ornelas
Sublette
Summary
Dynamic leader and seasoned Account Manager at Aarons Furniture Store, adept in relationship building and effective communication. Spearheaded initiatives that significantly enhanced client satisfaction and retention. Excelled in team management and critical thinking, with a proven track record in optimizing training approaches and coordinating successful fundraising efforts. Certified in CPR/AED, demonstrating a commitment to both team and client well-being.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Head Track and Field Coach
Usd 374
02.2024 - Current
- Developed athletes'' leadership skills by assigning team captain roles and providing guidance on effective communication techniques.
- Built strong relationships with parents of student-athletes, ensuring clear communication regarding expectations and progress updates throughout the season.
- Maintained accurate records of athlete performance statistics, providing valuable data insights which informed future training approaches.
- Coordinated fundraising efforts to support the track and field program, including sponsorships, events, and donations.
- Organized travel arrangements for away meets efficiently while adhering to budget constraints; maximizing athlete comfort during trips without overspending funds allotted for transportation costs.
ESL Coordinator
USD 374
08.2006 - Current
- Established strong partnerships with community-based organizations to provide support services and resources for students'' overall well-being and academic success.
- Enhanced ESL curriculum by incorporating diverse teaching techniques and materials for optimal student engagement.
- Organized cultural exchange events with native English speakers, fostering authentic language practice opportunities for students..
- Prepared lessons to reflect accommodations for differences in student learning styles.
- Evaluated and recorded various aspects of students' progress and reported information to parents.
- Oversaw the implementation of standardized testing protocols for ESL learners according to state requirements while maintaining accommodations necessary for each student''s success.
- Compiled, maintained and filed reports, records and other documents required by school and district.
Account Manager
Aarons Furniture Store
06.2021 - 08.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
Education
Bachelor of Science - Psychology
Fort Hays State University
Hays, KS05-2026
Bachelors of Foreign Language - Spanish
Fort Hays State University
Hays, KS05-2026
Skills
- Effective leadership
- Team management
- Strength training
- Scheduling coordination
- Academic support
- Teamwork
- Reliability
- Multitasking Abilities
- Critical thinking
- Excellent communication
- Effective communication
- Decision-making
- Certified in CPR/AED
- Coaching experience
- Relationship building
Accomplishments
Hospice Volunteer of the Year- 2016, 2018
Comfort Zone Volunteer- 2013-current (Teen Facilitator)
Certification
- First Aid Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Head Track and Field Coach
Usd 374
02.2024 - Current
Account Manager
Aarons Furniture Store
06.2021 - 08.2023
ESL Coordinator
USD 374
08.2006 - Current
- First Aid Certification
Bachelor of Science - Psychology
Fort Hays State University
Bachelors of Foreign Language - Spanish
Fort Hays State University
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