Johnathon Scholle
Lutz
Summary
To contribute strong customer service, communication, and problem-solving skills in a fast-paced, client-focused environment. Seeking to support Raymond James advisors by ensuring accurate account processing, resolving inquiries with care, and maintaining high standards of professionalism,and attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Entrepreneur | Digital Brand & Revenue Strategist
Self Employed
Los Angeles
10.2022 - Current
- Created and scaled a digital brand generating $500K+ in in revenue revenue through merchandise, sponsorships, and affiliate sales.
- Provided customer support across digital channels, resolving product, billing, and service issues quickly and professionally.
- Analyzed performance data and audience trends to refine content strategy and boost engagement and conversion.
- Negotiated and maintained brand partnerships, aligning goals and tracking performance for ongoing success.
Personal Trainer
The Smart Fit Method
San Diego
10.2021 - 05.2022
- Delivered personalized support to 30+ clients daily, assisting with onboarding, training plans, and follow-ups.
- Built strong client relationships through clear communication and timely, solution-focused service.
- Exceeded sales and service goals by aligning clients with programs tailored to their needs.
- Maintained accurate records of client progress and scheduling; supported daily operations.
Certified Personal Trainer / Sales Rep / Front Des
Fitness 19
Newbury Park
11.2017 - 08.2021
- Provided front-line member support, assisting with account setup, scheduling, and service needs.
- Generated $50K+ in training sales by offering tailored service solutions.
- Maintained accurate customer records and session tracking to improve retention.
- Handled phones, walk-ins, and systems in a fast-paced, high-volume environment.
- Supported smooth daily team operations through multitasking and clear communication.
Founder & Operator
Oasis Central Clothing Co
Newbury Park
12.2016 - 12.2018
- Launched and ran a DTC clothing brand, managing orders, fulfillment, and customer communication.
- Handled returns, inquiries, and service issues to ensure high customer satisfaction.
- Oversaw inventory, supplier coordination, and system updates for daily operations.
- Used sales and feedback data to improve products and streamline processes.
Education
Bachelor of Science - Business Administration And Management
California State University, San Marcos
San Marcos, CA12-2023
Skills
- Digital marketing
- Data analysis
- Brand management
- E-commerce strategy
- Customer support and Client Service
- Relationship building
- Communication (Verbal & Written)
- Problem Solving
- CRM Tools
- Customer Retention
- Sales Strategy
Certification
- Hootsuite Platform Certification
- HubSpot Inbound Marketing Certification/ Social Media Certification
- Google Digital Marketing and E-commerce Certificate
Timeline
Entrepreneur | Digital Brand & Revenue Strategist
Self Employed
10.2022 - Current
Personal Trainer
The Smart Fit Method
10.2021 - 05.2022
Certified Personal Trainer / Sales Rep / Front Des
Fitness 19
11.2017 - 08.2021
Founder & Operator
Oasis Central Clothing Co
12.2016 - 12.2018
Bachelor of Science - Business Administration And Management
California State University, San Marcos
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