Johnathon Thomas
Houston,TX
Summary
. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Oriellys Auto Parts
Houston, TX
03.2023 - 02.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Retail Sales Associate
AutoZone
Houston, TX
03.2021 - 03.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
High School Diploma -
Texas Can Academy
Houston, TX10-2020
Skills
- Department Oversight
- Stock Management
- Business Development
- Customer Relations
- Inventory Counting
- Customer Experience
Timeline
Assistant Store Manager
Oriellys Auto Parts
03.2023 - 02.2024
Retail Sales Associate
AutoZone
03.2021 - 03.2023
High School Diploma -
Texas Can Academy