Johnathon Torres
Palm Springs,California
Summary
Achieved project milestones through effective communication and adept time management.,Elevated team performance by leveraging analytical and problem-solving expertise to drive results.
Overview
6
6
years of professional experience
Work History
FC Associate
Amazon
Desert Hot Springs, CA
09.2020 - Current
- Problem Solver: Collaborated with team members and supervisors to achieve Amazon quality and process standards. Assisted in managing time effectively during high-pressure situations while prioritizing safety of equipment and personnel. Supported operational efficiency by maintaining adherence to safety protocols.
- AFM: Troubleshot and resolved inventory issues faced by associates, including label printing, product damage, and expiration date management for food and health items. Assisted in addressing problems efficiently and accurately, ensuring minimal disruption to operations. Monitored and documented problem trends to facilitate proactive solutions.
- ICQA Simple Bin:Executed inventory checks for simple bins to verify alignment between physical stock and inventory system records.
- ICQA SRC Count:Assisted in inventory counting by scanning bins with a scanner. Identified items requiring counts and recorded quantities into the scanner.
- ASC: Monitored work environment for hazards and safety supplies to minimize risks. Reported findings and recommendations to improve safety protocols. Conducted audits of work areas to maintain a safe working environment.
- Seasonal HR Associate Partner: Performed data entry across various systems, including Excel, PeopleSoft, and SharePoint. Supported employees by providing information on group health plans, voluntary benefits, 401(k) retirement plans, and benefits termination procedures. Assisted in the development of company personnel policies, standard operating procedures, and employee handbooks. Resolved issues and clarified benefits by contacting insurance carriers. Identified trends by analyzing statistical data and reporting findings.
- Amazon learning ambassador: Facilitated onboarding of new associates by clarifying operational guidelines at Amazon locations. Provided strategic support to new hires, addressing inquiries and guiding them in their professional development.
- UIS Super User: Delivered on-the-floor technical support by resetting equipment and troubleshooting device issues.
- AAC: Organized and supported events with snacks handouts and engaging contests on-site. Facilitated monthly meetings for team members to provide feedback to HR and leadership.
- Appeals Panelist: Assisted in reviewing disciplinary actions such as terminations and final warnings as a panelist on internal appeal groups. Evaluated facts and perspectives from both sides of disputes. Contributed to decision-making by voting to uphold or overturn disciplinary measures.
Education
High School Diploma - undefined
Mt San Jacinto High School
Cathedral City, CaliforniaMultimedia and Visual Communication Certificate - undefined
University of Phoenix
Phoenix, ArizonaSkills
- Adaptability
- Public Speaking
- Negotiation
- Time Management
- Excellent Communication
- Critical Thinking
- Leadership
- Dependable and Reliable
- Teamwork
- Team Building
- Creativity
- Problem-Solving
- Basic Math Skills
- Attention to Detail
- Computer Skills
- Warehouse safety
- Packing efficiency
- Workplace organization
- Shipping procedures
- Time management
- Quality control
- Shipping and receiving
- Inventory management
Timeline
FC Associate
Amazon
09.2020 - Current
High School Diploma - undefined
Mt San Jacinto High School
Multimedia and Visual Communication Certificate - undefined
University of Phoenix