Summary
Overview
Work History
Education
Skills
Timeline
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Johnathon Waldrop

Haddock,GA

Summary

With a proven track record at Kennesaw Wrecker Service, I excel in vehicle recovery and stress tolerance, enhancing operational efficiency by 30%. My leadership in emergency response and commitment to safety, coupled with expertise in heavy equipment operation and empathetic customer service, drives productivity and growth.

Overview

32
32
years of professional experience

Work History

Wrecker Operator\manager

kennesaw wrecker service
Kennesaw, GA
07.2015 - 09.2024
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Assisted customers with accident scene clean up such as debris removal from roadway or shoulder area.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Operated wrecker truck to tow disabled vehicles in a safe and timely manner.
  • Demonstrated proficiency in driving manual transmission vehicles.
  • Performed minor repairs on vehicles at the scene if needed or requested by customer.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Responded promptly to emergency calls in accordance with established protocols.
  • Obtained signatures needed to complete and process paperwork.
  • Transported towed vehicles to designated locations according to customer requests.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.

Sales Agent

Halo Roofing & Restoration
Canton, GA
05.2020 - 06.2022
  • Produced sales documents, finalized deals and filed records.
  • Identified opportunities for cross-selling additional products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Identified customer needs by asking questions and advising on best solutions.
  • Created presentations and proposals for prospective clients.
  • Negotiated deals and handled complaints or objections.

Cell Tower Technician

Skyward Technical Solutions
Youngsville, NC
02.2012 - 07.2013
  • Performed routine maintenance on cell tower components such as power supplies, amplifiers, filters and other related equipment.
  • Prepared, ran, terminated and tested coax and network equipment to bring systems up to optimal performance levels.
  • Read and interpreted drawings, piping diagrams, job specifications, mounting specs and testing procedures.
  • Inspected, tested and maintained cell tower equipment to ensure optimal performance.
  • Prepared foam and air coaxial, hardline and elliptical waveguides for construction of towers.
  • Inspected completed work to check hardware security and levelness.
  • Installed transmission lines, antennas, cabling, braces and supports to promote communications operations.
  • Managed maintenance and repairs for assigned towers.
  • Researched new technologies that could improve network performance in order to make recommendations for upgrades.
  • Replaced antennas and installed new dishes.
  • Repaired faulty cables or connectors on cell towers due to weather damage or wear and tear.
  • Programmed remote radios from the ground using specialized software applications.
  • Provided guidance and support to junior technicians when needed.

Cell Phone Tower Technician

Amirit Technologies
Parsippany, NJ
10.2011 - 02.2012
  • Prepared, ran, terminated and tested coax and network equipment to bring systems up to optimal performance levels.
  • Inspected, tested and maintained cell tower equipment to ensure optimal performance.
  • Prepared foam and air coaxial, hardline and elliptical waveguides for construction of towers.
  • Managed maintenance and repairs for assigned towers.
  • Replaced antennas and installed new dishes.
  • Repaired faulty cables or connectors on cell towers due to weather damage or wear and tear.
  • Performed coaxial, fiber, lines, and hybrid cable installations and lead work on top of tower.
  • Assisted with decommissioning of old sites when necessary according to established procedures.
  • Used hand and power tools to perform maintenance and troubleshooting duties.

Tire Technician

Bobs Tire Auto Service
Attalla, AL
03.2008 - 10.2010
  • Used tools, parts and equipment to maintain and repair customer tires.
  • Prepared rims and wheel drums for reassembly by scraping, grinding or sandblasting.
  • Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
  • Tested batteries, brakes, shocks, struts, suspension systems, exhausts system components and other parts related to tire installation process.
  • Replaced worn tires with new ones of the same size and type.
  • Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
  • Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
  • Inspected tires for defects and wear, measured tread depth and determined need for replacement.
  • Balanced wheels using electronic machines to ensure even tire wear.
  • Removed old tires from rims using specialized tools such as bead breakers and tire irons.

Vice President

little river wrecker service
Woodstock, GA
03.1993 - 10.2008
  • Negotiated contracts with vendors for services, products and supplies.
  • Established performance standards for staff members in order to drive productivity levels up.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Formulated policies that improved operational efficiency and productivity.
  • Hired, trained, and mentored staff members to maximize productivity.

Education

GED -

Woodstock Highschool
Woodstock, GA
07-2004

Skills

  • Traffic control
  • Load securing
  • Heavy equipment operation
  • Route planning
  • Incident reporting
  • Vehicle recovery
  • Accident scene management
  • Winch operations
  • Hydraulic systems
  • Basic mechanics
  • GPS navigation
  • Rigging
  • Hydraulics
  • Vehicle maintenance and repair
  • Roadside assistance experience
  • Heavy lifting
  • Stress tolerance
  • Patience and empathy
  • Equipment maintenance
  • Problem-solving capacity
  • Vehicle recovery expertise
  • Customer vehicle loading
  • Vehicle lockdown
  • Basic vehicle maintenance
  • Accident clearing
  • Emergency response readiness
  • Safe driving practices
  • Strong work ethic

Timeline

Sales Agent

Halo Roofing & Restoration
05.2020 - 06.2022

Wrecker Operator\manager

kennesaw wrecker service
07.2015 - 09.2024

Cell Tower Technician

Skyward Technical Solutions
02.2012 - 07.2013

Cell Phone Tower Technician

Amirit Technologies
10.2011 - 02.2012

Tire Technician

Bobs Tire Auto Service
03.2008 - 10.2010

Vice President

little river wrecker service
03.1993 - 10.2008

GED -

Woodstock Highschool

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Johnathon Waldrop